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License server fails to start if debug log is specified under "Program Files" or "Program Files (x86)"

License server fails to start if debug log is specified under "Program Files" or "Program Files (x86)"

Summary

License server fails to start if debug log is specified under "Program Files" or "Program Files (x86)"

Question

License server fails to start if debug log is specified under "Program Files" or "Program Files (x86)"

Answer

This is a known issue in FNP v11.13.1 and is scheduled to be addressed in FNP v11.14

Workarounds include:

1. Place the license server and debug logs under folders other than "Program Files" or "Program Files (x86)"

2. Change service account from LocalService to LocalSystem.
[Note] Since LocalSystem has higher permission than LocalService, this will increase the risk of being attacked.
Make sure your license server is in an intranet and has no risk of being attacked from an external network before changing the service account.

3. Assign permission to installed folders.
# icacls ?c:\program files\v11.13.1? /grant "NT AUTHORITY\LOCALSERVICE":(OI)(CI)(M)
[Note] Replace c:\program files\v11.13.1 with your own folder
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Version history
Revision #:
1 of 1
Last update:
‎Nov 13, 2018 07:03 PM
Updated by:
Flexera mge