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amework
Level 2
‎Jan 13, 2020 05:42 PM

VM - Flex stops issuing license in the middle

Hello, Our client has a VM for license server and the license server is tied to VM_UUID. The user starts the license and everything is working. After some time (irregular intervals, mostly during weekends), the license server stops issuing licenses. The log file indicates that the host id is incorrect. But interestingly, the reported IDs are exactly the same and was working until a few minutes earlier. 

13:48:27 (pam_lmd) SERVER line says VM_UUID=4D8E1342-C36C-AA44-D31D-12ABCCA2CE6E, hostid is VM_UUID=4D8E1342-C36C-AA44-D31D-12ABCCA2CE6E

13:48:27 (pam_lmd) Invalid hostid on SERVER line

 Any ideas on what may be happening? 

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(1) Reply
aparashar1
Flexera Alumni
‎Jan 25, 2020 12:43 PM

@amework , if you are still facing this issue, then may i suggest raising a support case with Flexera Support.

Kindly ensure to provide details about your virtualization environment, FNLS and FNP toolkit version in use along with complete server side debug log.

(If my response assists with your questions , then please click "ACCEPT AS SOLUTION" or 'Kudos' so that it help others.)