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edzapata
Flexera beginner

Licensing op fails after Win10 upgrade

Our software is hanging up at the license check after users upgraded to Windows 10. The software and it's Flexnet license worked fine with Windows 7 (just a local *.lic file linked to the users hard disk volume ID).

After upgrading machines to Windows 10 the user gets "License version: 2018.0618 > 2013.0228 License path:  C:\Users\etc...license location...\license file.lic; FLEXnet Licensing error:-21,126"

The program is properly finding the *.lic license file, just where it always was, just not accepting it anymore.

Any thoughts appreciated.

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1 Reply
Community Manager cvirata Community Manager
Community Manager

Re: Licensing op fails after Win10 upgrade

Hi @edzapata ,

Sorry to hear that you are running into a problem. Since this appears to be a product specific issue, I suggest posting your error to the forum for your product. Your fellow community users may be able to provide you the assistance you need. If not, you could also open a support case if you are a Flexera customer. 

Regards,

Christine Virata-Stone

Flexera Community

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