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madaraszb
Level 2

LMTOOLS error -97,121

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Hi Community,

I recently wanted to transfer our LMTOOLS to a new windows 2022 server, from our old windows 2012 but i am getting this error:

zwflex: The desired vendor daemon is down.
Check the lmgrd log file, or try lmreread.
Vendor:Host: SR14LM11
License path: 27000@SR14LM11;
FlexNet Licensing error:-97,121

THe logs:

12:01:17 (zwflex) FlexNet Licensing version v11.14.1.3 build 212549 x64_n6
12:01:17 (zwflex) SLOG: Summary LOG statistics is enabled.
12:01:17 (zwflex) SLOG: FNPLS-INTERNAL-CKPT1
12:01:17 (zwflex) SLOG: VM Status: 1
12:01:17 (zwflex) Using options file: "zwflex.opt"
12:01:17 (zwflex) License server system started on SR14LM11
12:01:17 (zwflex) No features to serve, exiting
12:01:17 (zwflex) EXITING DUE TO SIGNAL 27 Exit reason 4
12:01:22 (lmgrd) zwflex exited with status 27 (No features to serve)
12:01:22 (lmgrd) zwflex daemon found no features. Please correct
12:01:22 (lmgrd) license file and re-start daemons.
12:01:22 (lmgrd)
12:01:22 (lmgrd) This may be due to the fact that you are using
12:01:22 (lmgrd) a different license file from the one you expect.
12:01:22 (lmgrd) Check to make sure that:
12:01:22 (lmgrd) C:\Program Files\ZWSOFT\ZWSOFT 2019 Network License Manager(TS) ENU\LicenseFile.lic
12:01:22 (lmgrd) is the license file you want to use.
12:01:22 (lmgrd)

I am getting clueless here, because we were using this service for 5 years without error. The firewall and port are ok they are not blocked, and license file were modified to the new server hostname. 

Thank in advance for any help!

Ben

 

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(1) Solution
Yvernekar
Level 6 Flexeran
Level 6 Flexeran

HI @madaraszb ,

The -97 error is due to the server not being up and running. From the lmgrd log shared above, I see that the server has not started properly due to the non-availability of the feature on the server. This mostly looks like a License file issue.

Do you see any INVALID/INCONSISTENCY error in the lmgrd log? If yes, can you please raise a support ticket and attach the complete lmgrd log so that we can look into it?

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(1) Reply
Yvernekar
Level 6 Flexeran
Level 6 Flexeran

HI @madaraszb ,

The -97 error is due to the server not being up and running. From the lmgrd log shared above, I see that the server has not started properly due to the non-availability of the feature on the server. This mostly looks like a License file issue.

Do you see any INVALID/INCONSISTENCY error in the lmgrd log? If yes, can you please raise a support ticket and attach the complete lmgrd log so that we can look into it?