- Revenera Community
- :
- FlexNet Publisher
- :
- FlexNet Publisher Forum
- :
- As software company it seems that we have to provide to our final Customer an authorization to use F...
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hello,
We just received from one of our Customer this demand:
As part of the use of FlexLM for SEE Electrical Expert license management, we would need, for each application that needs to install FlexLM, written authorization from the software company supplier to be able to use the tool in a compliant manner FlexLM. FlexNet often does audits in companies. We ask all our software company supplier who request a FlexLM installation for written proof to present to FlexNet in the event of audits. Could you provide me with such a document regarding SEE Electrical Expert ?
Do you have a template document that we can provide to our final clients to present to your audit services ?
Thanks in advance
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi @jjardine
just posting here for better visibility ,
The only company that needs a license to use our technology is the software vendor that chose to use FlexLM. In this case, it appears to be IGE-SA as the SEE Electrical Expert licensor. As such, we don't have or provide any kind of document to the end users of our customers. We typically will not audit our clients' end users. We will only audit the use of our technology by our licensees to ensure compliance with the license agreement. We will also go after unlicensed use of our technology if it's being pirated. But the use case here would not result in us auditing the user of the SEE Electrical Expert product.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Dear @jjardine
Can you please open a support ticket mentioning the above details so we can review it with relevant team
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Case Number: 02842395 created
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Thanks for creating the case @jjardine , we will keep you updated with the details
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi @jjardine
just posting here for better visibility ,
The only company that needs a license to use our technology is the software vendor that chose to use FlexLM. In this case, it appears to be IGE-SA as the SEE Electrical Expert licensor. As such, we don't have or provide any kind of document to the end users of our customers. We typically will not audit our clients' end users. We will only audit the use of our technology by our licensees to ensure compliance with the license agreement. We will also go after unlicensed use of our technology if it's being pirated. But the use case here would not result in us auditing the user of the SEE Electrical Expert product.