cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to generate local trial ASRs in FlexNet Operations 2016 R4 On-Premises

Not able to generate local trial ASRs in FlexNet Operations 2016 R4 On-Premises

Summary

With our Linux install of FlexNet Operations 2016 R4, we're encountering an error when trying to generate local trial ASRs.

Question

With our Linux install of FlexNet Operations 2016 R4 On-Premises, we're encountering an error when trying to generate local trial ASRs:

ERROR (actions) [ADMN] [Incident# 2361-33127] Unable to create activation ASR contents due to error: [Incident# 2361-30126] com.flexnet.operations.exceptions.OPSBaseException: Unable to create activation ASR contents due to error: org.jdom.input.JDOMParseException: Error on line -1: Premature end of file.. [Incident# 2361-30126]. [Incident# 2361-33127]

What does this error refer to?

Answer

If it's throwing an error on a missing system library:

/lib64/ld-lsb-x86-64.so.3: bad ELF interpreter: No such file or directory

Likely xmlsign is the issue. Verify that:
1. The location is correct "/data/Flexera/FlexNet-Operations/components/wildfly/standalone/deployments/flexnet.ear/flexnet-data/site/bin/xmlsign?
2. Binaries have valid exec permission

A quick yum install of the library should fix the problem.
Was this article helpful? Yes No
No ratings