Revenera Documentation site will be unavailable on July 2nd due to scheduled maintenance. For more information see the status dashboard.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
testingflexera1
Level 4

Limitations on linking entitlement line items to maintenance line items

Hi, I was wondering what limitations there are on linking entitlement line items to maintenance line items. I would expect that you can only link maintenance line items to entitlement line items of the same entitlement but that does not seem to be the case.

What are the limitations on linking line items?

0 Kudos
2 Replies
mrathinam
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi, @testingflexera1 The maintenance can be created for product A and linked to the line time which was created with the same product A and also you can link the same maintenance to any number of line times which has the same product A because the maintenance has a relationship with the product exist. maintenance product.JPG Best Regards,

0 Kudos

I think I get it, you can only connect maintenance line items to entitlement line items that are from the same account and that are related to the same product. It's just confusing that if you click link line items that it shows you all the existing line items instead of only the feasible ones. When selecting one that relates to another product it just gives you an error and doesn't allow you.

0 Kudos