gajeshm
Flexera beginner

Flexera user creation issue

Hello, I have created one user in Flexera with Portal Admin  User Role but user is not able to login on Flexera portal (FNO). 

When I tried to reset the password from portal for this user, I got following error: "[Incident# 4259-1322032] Reset Password failed, user xyz@abc.com does not belong to FlexNet domain."

How to fix this issue?

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1 Reply
mrathinam
Revenera
Revenera

Re: Flexera user creation issue

@gajeshm  Its on-prem setup or cloud, kindly raise a support case to investigate further. 

 

Best Regards,

 

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