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sglaser
Level 2
‎Nov 26, 2020 12:44 AM

Bulk Operation Email Stuck on Submitted Status

Hello,

We have setup a bulk operation that upgraded our licenses which worked. Now we want to send the licences via bulk email but the status keeps on "submitted" and does not change.

Just sending a single entitlement via email works.

Please find screenshots of the problem attached.

This is rather critical, so your help is much appreciated.

Thank you.

Best regards,
Sebastian

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ejohnson1
Flexera Alumni
‎Nov 27, 2020 04:43 AM

Hi Sebastian,

Sorry you're encountering an issue end of month.

The cause will require a more thorough investigation than can be provided on the Community.

Can I request opening a support ticket and noting the ticket here and we can follow-up with you directly?

Regards,

Eric

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