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How to resolve License Server startup error "ERROR keystore validation failed. identity data has changed"

How to resolve License Server startup error "ERROR keystore validation failed. identity data has changed"

Summary

How to resolve License Server startup error "ERROR keystore validation failed. identity data has changed"

Question

How to resolve License Server startup error "ERROR keystore validation failed. identity data has changed"
2016-04-07 13:29:35,634 INFO Starting FlexNet License Server 2016.03 (build 180349)
2016-04-07 13:29:35,634 INFO Copyright (C) 2013-2016 Flexera Software LLC.
2016-04-07 13:29:35,634 INFO All Rights Reserved.
2016-04-07 13:29:35,634 INFO Running as a service
2016-04-07 13:29:43,040 ERROR keystore validation failed. identity data has changed
2016-04-07 13:29:43,040 FATAL Unable to create database connection
2016-04-07 13:29:43,040 INFO Stopping FlexNet License Server

Answer

This error indicates the identity was changed from what's expected (likely due to a different identity still residing in Trusted Storage). To resolve this, clean (overwrite or delete) the existing Trusted Storage, then use the new identity.
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Last update:
‎Nov 12, 2018 09:24 PM
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