That activation request yields no right to a license.

[jorge_plascenci]

Software give the following error when trying to activate: That activation request yields no right to a license.

this is happening to all external and internal users when they try to activate using an activation key, online and offline.

Do you know what will this be?

Regards,

[jberthold]

Hi @jorge_plascenci ,

Please submit a support ticket so someone can work directly with you to diagnose the problem.

Thanks,

[jorge_plascenci]

I did but they cant seem to help, do you know if there are some other logs that I can get access to see why this is failing?

[jberthold]

Can you provide the Case ID?   Has the entitlement expired?

[jberthold]

Hi @jorge_plascenci ,

Are you still having a problem?  Can you provide the requested information?

Thanks,

[RossKr]

I'm experiencing the same issue, if anyone could help.

Thank you.

<?xml version="1.0" encoding="UTF-8" ?><Request xmlns="http://www.macrovision.com/fnp/2004/11/activation"><RequestHeader><VersionNumber>3</VersionNumber><RequestType>ACTIVATION</RequestType></RequestHeader><RequestData><EntitlementData><EntitlementId>1610630706</EntitlementId><ActivationReason>0</ActivationReason><ProductId>7DAFFQW-D2E-A024532EDN:11</ProductId><PublisherId>6717696</PublisherId></EntitlementData><OriginData><ClientVersion>11.11.1</ClientVersion><ConfigData><IsServer>0</IsServer><TrustedHostInformation><TrustedId>1</TrustedId><Revision>NumberOne</Revision><RevisionType>ASR</RevisionType><MachineIdentifier>D5FB4A12030135B8541281896956865650DDCE77</MachineIdentifier><Status>OK</Status></TrustedHostInformation><TrustedHostInformation><TrustedId>3</TrustedId><Revision>1</Revision><RevisionType>SRV</RevisionType><MachineIdentifier>D5FB4A12030135B8541281896956865650DDCE77</MachineIdentifier><Status>OK</Status></TrustedHostInformation></ConfigData><Platform><PlatformTypeName>i86_n3</PlatformTypeName><OperatingSystem><Info>none</Info></OperatingSystem></Platform><UniqueMachineNumbers><UniqueMachineNumber><Type>1</Type><Value></Value></UniqueMachineNumber><UniqueMachineNumber><Type>2</Type><Value>BF71760B1587C7CDC2C507ACD5B41AEBB848C530</Value></UniqueMachineNumber></UniqueMachineNumbers><SequenceNumber>15</SequenceNumber></OriginData><PublisherDictionary><Entries><Entry><Key>flexFulfillmentVersion</Key><Value>1</Value></Entry><Entry><Key>pubExpiry</Key><Value>13-Jul-2010</Value></Entry><Entry><Key>pubDuration</Key><Value>0</Value></Entry></Entries></PublisherDictionary><VendorDictionary><Entries><Entry><Key>SerialNum</Key><Value>7DAFFQW-D2E-A024532EDN</Value></Entry><Entry><Key>SubLicense</Key><Value>11</Value></Entry><Entry><Key>Version</Key><Value>16.0</Value></Entry><Entry><Key>UMN</Key><Value></Value></Entry></Entries></VendorDictionary></RequestData><Hash>E8787AF1C2D34301D15595E5DE6FCFC1D027108A</Hash><HashVersion>1</HashVersion></Request>

<?xml version="1.0" encoding="UTF-8" ?><Response xmlns="http://www.macrovision.com/fnp/2004/11/activation"><ResponseHeader><VersionNumber>1</VersionNumber><ResponseType>FAILURE</ResponseType><RequestSequenceNumber>15</RequestSequenceNumber><RequestHash>E8787AF1C2D34301D15595E5DE6FCFC1D027108A</RequestHash></ResponseHeader><ResponseData><ResponseReason>DENIED</ResponseReason><ErrorCode>That activation request yields no right to a license.</ErrorCode></ResponseData><Signature>2406895166B73A7DF5E18D3A7FA298D4E44AB9B8</Signature><SignatureVersion>1</SignatureVersion></Response>

[jorge_plascenci]

I was able to solve the issue on our side, this is happneing dur to the folloiwng issue:

In the catalog that you have the product setup as activation you have another product setup for activation but is has not been setup completely.

example:

CATALOG ID: TEST1

PRODUCTS:

TEST_1.1 (SETUP WHIT ACTIVATION BASED WITH FULL DATA)

TEST_1.2 (SETUP WHIT ACTIVATION BASED ONLY IN THE DROPWDOWN)

Regards,