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- Identity mismatch in binary request
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Identity mismatch in binary request
I try to get the license from an activation ID and first call TalkToServer as in the example. That function returns true.
Next I call FlcProcessCapabilityResponseData to get the response, but then I get this error: "Identity mismatch in binary request".
I tried the CapabilityRequest example with the same result.
Any idea what the problem might be? The identity object is the the one I download from Administrer->Identities (we only have one).
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I'm using this server address that I get from System configuration -> Licensing: https://flexerasoftware.compliance.flexnetoperations.com/instances/xxxxxxxxxxx/request
Is that the correct server address to use?
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Hi @Marcus ,
No, that is not the correct activation endpoint. The endpoint you referenced in FlexNet Operations under System Configuration / Licensing is a Revenera server that contains the licenses to enable the FlexNet Operations modules that your company has purchased.
If you are activating a FlexNet Embedded enabled application using an Activation ID with FlexNet Operations, the Endpoint you wish to use is the following:
Production:
FlexNet Embedded Activation Endpoint |
https://<siteID>.compliance.flexnetoperations.com/deviceservices |
UAT:
FlexNet Embedded Activation Endpoint |
https://<siteID>-uat.compliance.flexnetoperations.com/deviceservices |
where <siteID> is your FlexNet Operations instance (which initially for FlexNet Operations ALM is something similar to flexNNNN)
Link in FNO User Guide to section referencing FNO Environment URLs:
Thanks,
Jim
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It turned out that this was the correct URL to use: https://<siteID>-uat.flexnetoperations.eu/flexnet/deviceservices
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Thanks @Marcus ,
As a reference to others seeing this post, I can see by the ".eu" in the URL you are using a version of FNO Cloud that is hosted on AWS in EMEA.
Thx,
Jim