This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- FlexNet Connect
- :
- FlexNet Connect Forum
- :
- UpdateService error in Event Log
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Dec 05, 2004
06:15 PM
UpdateService error in Event Log
After installing my app, I'm seeing this in the event log on Windows XP:
Detection of product '{05380B66-09B6-4813-AB88-CBE822E588F4}', feature 'Application', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Detection of product '{05380B66-09B6-4813-AB88-CBE822E588F4}', feature 'Application' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
Any ideas what this may be?
Detection of product '{05380B66-09B6-4813-AB88-CBE822E588F4}', feature 'Application', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
Detection of product '{05380B66-09B6-4813-AB88-CBE822E588F4}', feature 'Application' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
Any ideas what this may be?
(1) Reply
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Dec 20, 2004
08:49 AM
I have the same error you are experiencing using Decisioneering's Crystal Ball 7.
The event log on our Windows XP installations when running CrystalBall 7
all report the following Warning : Detection of product
'{6BEE626F-A5CF-4CA8-9CB2-307BC754B395}', feature 'CrystalBall',
component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
I have opened a help call with the company, once a fix is recieved I'll post it up.
The event log on our Windows XP installations when running CrystalBall 7
all report the following Warning : Detection of product
'{6BEE626F-A5CF-4CA8-9CB2-307BC754B395}', feature 'CrystalBall',
component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed. The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not exist.
I have opened a help call with the company, once a fix is recieved I'll post it up.
![](/skins/images/D60DF682EA37BF37032955CE10F3F0BB/responsive_peak/images/icon_anonymous_message.png)