13001 Product Not Registered ! (for only one product)
I had varius products registered with the Update Service and have been able to successfully deploy updates to clients prior to Update Service 4.5. Now one, only one, of this products return a 13001 error. (The Update Service does not recognize this product)
The installed applications were built with InstallShield Express and used Update Service 4.5.
I'm chage the product id and re-register the product , but the problem persist
I'm reading more thread for this problem , but the problem persist.
Please let me know if anyone has encountered this same problem or if there is a fix for it.
Yes, I have the same problem with setups built with at least version 4.5 and 4.6 of ISUS. I'm using InstallShield 11.
Everything runs fine when I'm only doing updates from one version of my product to another, but if I uninstall the product and install it again, I get the "product not registered" message. A second product we have that are using ISUS is still working fine on that same PC after reinstall of the first product. This second product had the setup built with a version of ISUS prior to 4.5.
