SAM on Snow Atlas

Release notification: Edit of multiple agreements (standard fields) in SAM on Snow Atlas

Release summary:

We are excited to introduce Edit of multiple agreements (standard fields) in SAM on Snow Atlas. This enhancement enables you to update multiple agreements in a single operation, directly from the Agreements list, eliminating repetitive manual updates and reducing reliance on APIs or technical support.

What’s included?

• Multi-editing capability: Select and update up to 1,000 agreements of the same type in one action.
• Standard field updates: Modify key agreement attributes across multiple records simultaneously.
• In-app experience: Perform all updates directly from the Agreements list without APIs, imports or external tools.
• Permission consistency: Uses existing edit permissions with no additional configuration required.
• Audit log support: Multi-edit updates are recorded in the audit log, providing visibility into changes made across agreements.
• For each agreement value or setting:
  • Only changed values are updated.
  • If the selected agreements share the same value, it appears in the edit view.
  • If the selected agreements have different values before the change, you will see "Values differ" in the edit view.

Why this matters?

• Removes repetitive work: Eliminates the need to update agreements one by one.
• Saves significant time: Multi-editing that previously took time can now be completed in seconds.
• Improves data consistency: Apply changes across multiple agreements simultaneously, reducing the risk of errors.
• Reduces technical dependency: Enables users to perform multi-editing without relying on APIs, imports, or technical teams.
• Frees up time for strategic work: Allows teams to focus on higher-value activities such as compliance, optimization, and vendor management.

What’s next?

• Support for editing custom fields for agreements is currently in development and testing, with an EA release planned for early Q4.
• The improved performance and new backend architecture will also allow users to edit up to 10,000 agreements of the same type in a single action.

Release Info:

·      Release date: September 24, 2026

·      Product domain: SAM on Snow Atlas

·      Release availability: General Availability (GA)

·      Documentation: https://docs.flexera.com/snow-atlas/sam-core/sam-core-user-interface/agreements/manage-agreements

Official release of Snow Extender 26.2.0

We are pleased to announce the release of Snow Extender 26.2.0

This release delivers security enhancements based on recommendations from Flexera Product Security following penetration testing of Snow Extender.

This release includes:

• Snow Atlas API access: Enhanced authentication controls to ensure that only authenticated requests are forwarded to the configured Snow Atlas API endpoints.
• Snow Atlas API credentials: Improved protection of credentials used to access Snow Atlas API endpoints.

Release information

Product: Snow Extender

Release Tier: Minor Release

Release Version: 26.2.0

Release Date: 2026-09-21

Release Availability: GA

Release Notes: Snow Extender 26.2.0 Release Notes

Product Documentation: Snow Extender Documentation

Distribution method: Installer available for download from the Snow Atlas user interface.

Official release of Snow Integration Manager 26.3.0

We are pleased to announce the release of Snow Integration Manager 26.3.0

This release includes: 

·      Oracle Linux Virtualization Manager connector: Added a new connector for collecting inventory from OLVM environments into SAM on Snow Atlas and Snow License Manager.

·      Discovery data from file connector: Added support for populating the DiscoveryDate field in discovery manifests.

·      ServiceNow ITSM connectors: Added a configurable page size for computer data retrieval.

·      ServiceNow ITSM connectors: Fixed OAuth authentication through connector-configured proxy servers.

·      HCL BigFix connector: Fixed duplicate device identity attributes that could cause incorrect device merges.

·      VMware vSphere connector: Fixed BIOS serial-number formatting for inventoried virtual machines.

·      VMware vSphere connector: Fixed proxy configuration restoration after aggregation.

·      BMC Discovery connector: Improved handling of software records with missing names.

·      HCL BigFix connector: Fixed missing records when processing large paginated datasets.

·      Microsoft Hyper-V connector: Fixed authentication for service accounts specified in UPN format.

·      Red Hat OpenShift Virtualization connector: Corrected host and datacenter identity mapping.

·      Snow XML connector: Improved processing of network adapter data without a MAC address.

·      HCL BigFix connector: Improved validation of software-instance and software-metric inclusion rules.

Customer Impact:

Oracle Linux Virtualization Manager Connector

Before this release: Customers using Oracle Linux Virtualization Manager, including those transitioning from the legacy Oracle VM platform, did not have a supported SIM connector for collecting OLVM virtualization inventory into SAM on Snow Atlas or Snow License Manager. This resulted in limited visibility into OLVM-managed hosts, virtual machines, clusters, and their relationships, increasing reliance on manual collection or alternative approaches.

After this release: The new connector automatically collects inventory from OLVM environments through the OLVM API and imports OLVM-managed hosts, virtual machines, clusters, and their relationships into SAM Core on Snow Atlas and Snow License Manager. This expands virtualization inventory coverage, reduces reliance on manual processes, and helps customers transitioning from Oracle VM to OLVM maintain visibility across their virtualized environments to support license-compliance processes.

For configuration information, refer to the Oracle Linux VM connector user guide.

Discovery Data From File Connector

·      The addition of the DiscoveryDate field provides a consistent discovery timestamp, improving metadata consistency and reliable processing across discovery sources.

ServiceNow ITSM Connectors

·      The configurable page size improves computer-data retrieval reliability by allowing customers to adjust the number of records retrieved according to their environment and payload size.

·      OAuth requests now use the proxy settings configured in the connector, supporting reliable ServiceNow authentication in environments that require proxy communication.

HCL BigFix Connector

·      Corrected device identity mapping prevents distinct devices from being incorrectly merged, improving device identification and host-to-virtual-machine relationships.

·      Improved pagination ensures complete processing of large datasets, reducing the risk of missing software inventory records.

·      Improved filtering validation prevents inconsistent software-instance and software-metric selections, supporting more complete and reliable inventory data.

VMware vSphere Connector

·      Preserving BIOS serial numbers exactly as reported by VMware vSphere improves consistency when comparing or combining data from multiple inventory sources.

·      Correct restoration of proxy settings allows subsequent connector operations to use the appropriate network configuration without restarting Snow Integration Manager.

BMC Discovery Connector

·      Filtering software records with missing names prevents malformed records from disrupting downstream processing while preserving valid software inventory data.

Microsoft Hyper-V Connector

·      Correct handling of UPN-formatted service accounts supports successful authentication and data aggregation against remote SCVMM servers.

Red Hat OpenShift Virtualization Connector

·      Corrected host and datacenter mapping improves the accuracy of reporting, grouping, and license allocation in Snow Atlas and Snow License Manager.

Snow XML Connector

·      Allowing network adapter data without a MAC address aligns validation with the XML schema and improves XML data-processing reliability.

Release information

Product: Snow Integration Manager

Release Tier: Minor Release

Release Version: 26.3.0

Release Date: 2026-09-21

Release Availability: GA

Release Notes: SIM 26.3.0 Release Notes

Product Documentation: SIM Documentation, ITSM Documentation

Distribution method: Installer available for downloads here

Scalable Computers Import on SAM Core

You can now import and update large numbers of computers in SAM Core more reliably than ever before. The enhanced Computers Import capability introduces scalable processing for computer metadata and custom fields, allowing administrators to load and maintain large computer estates without running into timeout issues or manual record-by-record updates.

What's New?

Import computer metadata at scale

Import thousands of computer records through the Computers Import workflow. Large imports are processed asynchronously in the background, enabling reliable handling of enterprise-scale datasets without impacting system responsiveness.

Support for Custom Fields

Computer imports now include support for Custom Fields. You can populate and update both standard computer metadata and organization-specific custom attributes using a single import file, eliminating the need for separate maintenance activities.

Reliable Background Processing

Import operations are executed using scalable background processing designed to handle large volumes of records. Users can continue working in SAM Core while imports are running, improving productivity and reducing interruption.

Live Progress Visibility

Track the status of your import as it progresses. Administrators receive clear feedback on the operation's current state, helping them understand whether an import is in progress, completed successfully, or requires attention.

Detailed Error Reporting

When an import completes, the results clearly indicate whether all records were processed successfully or if any records encountered issues. Validation errors and failed rows are presented with detailed information, making troubleshooting straightforward.

Why This Matters

The enhanced Computers Import capability helps SAM administrators:

• Import and maintain large computer estates reliably without timeout limitations.
• Update computer metadata and custom fields through a single import process.
• Monitor long-running import operations with clear progress visibility.
• Identify and resolve import errors quickly through detailed reporting.
• Retry only failed records instead of re-importing entire datasets.
• Improve data quality and consistency across the estate while reducing administrative effort.

Summary

Release domain: Computers

Release tier: Minor

Release dates (edited): UK Cluster will be enabled on 9 September.

The release for the remaining clusters is currently paused.

VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

What this means for you

• Continued inventory coverage for VMware vSphere 9.0 environments
• Compatibility with vCenter Server 9.0 and ESXi 9.0
• Confidence when upgrading or deploying VMware vSphere 9.0
• Reduced connector integration and compatibility risk when upgrading your VMware environment

Important note

VMware vSphere 9.0 compatibility was validated using the existing VMware vSphere connector in Snow Integration Manager (SIM). No specific SIM upgrade, connector update, additional component, or configuration change is required.

However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest product updates and fixes.

Enhanced experience of SharePoint site management in SAM on Snow Atlas

To make it easier to manage and monitor your SharePoint sites, we have introduced a new details page. The new page provides greater visibility into configured SharePoint sites and how they are being used.

What's new?

• Dedicated page for SharePoint details [UX redesign]

You now have access to a modernized page with details on your configured SharePoint sites. The page gives you a clearer overview of the SharePoint connections and their configurations.

• View site usage

The Location usage tab helps you understand where a SharePoint site is being used across scheduled report configurations, making it easier to manage and maintain report delivery destinations. The tab is only available to administrators.

• Improved navigation and usability

The updated experience includes UX improvements such as direct navigation to the configured SharePoint URL and a more streamlined layout that aligns with other modernized pages across SAM on Snow Atlas.

Why this matters?

The enhanced SharePoint management experience helps administrators:

• Quickly review SharePoint site configuration details.
• Understand which reports are scheduled to use a specific SharePoint location.
• Simplify troubleshooting and maintenance activities.
• Manage report delivery destinations through a consistent and modernized interface.

Summary

Release domain: SAM on Atlas – SAM Core settings (SharePoint sites)

Release tier: Minor release (UX enhancement)

Release date: July 21, 2026

Documentation: Manage SharePoint sites | Snow Atlas Documentation

ANNOUNCEMENT: "Files per computer" report Reimagined, Complete, Performant, and Trusted

We are introducing two major enhancements to the Files per Computer report:

Performance and reliability improvements

1. These have been significantly improved through enhancements to data processing and data loading mechanisms.
2. As a result, report data is loaded and displayed much faster, overall processing performance is improved, and additional mechanisms have been introduced to provide better visibility in case data is not processed as expected.

Control over Linux and Unix raw software data inclusion

1. You can now manage the inclusion of Linux/Unix data in the report via a new setting in the UI (SAM Core settings → Asset management → Files per computer report)

When enabled, Linux and Unix raw software data is included in the report. Because this data can significantly increase report volume, we recommend enabling it only when necessary, as it may impact report processing time and overall performance.

After enabling the setting, the data becomes visible once:

1. The relevant computers report new inventory data, and
2. The overnight data maintenance process completes.

If the setting is disabled, the data is removed from the report after the next overnight data maintenance process.

Example

• Inventory reported: June 10
• Overnight processing completes: June 11 (early morning)
• Data visible in report: June 11

If the setting is later disabled on June 12, the Linux/Unix data will no longer appear in the report after the overnight processing completes on June 13.

For more information, please check the following link docs.flexera or feel free to contact me (aleksandar.chubrinoski@flexera.com).

Kind regards,

Aleksandar Chubrinoski.

Certification of Snow for ServiceNow ITSM Connectors – Australia Release

We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

What this means for you

• Continued alignment with the latest ServiceNow platform updates
• Ongoing compatibility and support for your integration use cases
• Confidence in using certified, production-ready applications

Important note

For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

• Existing Snow for ServiceNow CMDB and Catalog applications
• Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches