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Licensing Info for InstallShield 2010 and Later

Licensing Info for InstallShield 2010 and Later

Summary

The node-locked licensing of InstallShield 2010 and later offers more flexibility than the node-locked licensing that was used for earlier versions of InstallShield.

Synopsis

The node-locked licensing of InstallShield 2010 and later offers more flexibility than the node-locked licensing that was used for earlier versions of InstallShield. For InstallShield 2010 and later, a license is not permanently tied to a specific machine; this allows users to periodically update and replace hardware and the machines on which InstallShield is installed.

This article explains activation-related concepts and terms. It also presents specific timeframes and other details for activation of node-locked licenses of InstallShield 2010 and later.
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[The Japanese version of this KB article can be found in the Related KB Articles section below.]

Discussion

Following are definitions of common activation-related terms and concepts:
  • Node-locked license model?With this model, the product license is tied to a specific user and machine. This model is the traditional option and the one that is most often purchased.

    If you are using the node-locked type of license, it is your responsibility to maintain your license on your machine. Sharing this type of license between multiple users does not comply with the InstallShield End-User License Agreement (EULA).
  • Concurrent license model?This model enables sharing of InstallShield licenses between multiple users; it is also sometimes called floating licensing. Concurrent licensing can provide you with greater flexibility and cost efficiency than the traditional node-locked licensing.

    If your organization purchased concurrent licenses for InstallShield, you need to identify the license server that you are using when you install InstallShield on your machine. Subsequently, every time that you start InstallShield on your machine, the server is queried to verify that the required license is available. If the license is available, you are granted access to InstallShield. No product activation is required with concurrent licensing.

    To learn more this licensing model and determine whether it fits your requirements, contact your InstallShield sales representative.
  • Activation?Activation is a process that confirms the authenticity of your software. This is done to protect you from the adverse effects of pirated software. The process also verifies that InstallShield has not been activated on more machines than allowed by the InstallShield End-User License Agreement (EULA).

    After you first launch InstallShield, the activation wizard opens. After a few seconds, the activation wizard disappears if you have not clicked on it, and InstallShield is launched as a trial product. If you want to activate InstallShield right away, you can select the Activate or Purchase InstallShield option, and then click the Next button. The wizard guides you through the activation process, and in seconds, InstallShield is activated.

    If you do not have an Internet connection or if you are having problems completing the online activation process, the activation wizard gives you the option of performing offline activation. If you are using InstallShield 2014, you can process your offline request code at our self-service webpage. If you are using an earlier version, you will need to email the request code to oactivations@flexerasoftware.com.
  • Reactivation?Reactivation is the process by which an activated product is checked to verify that it is still installed according to the InstallShield EULA, and that it has not been activated on more machines than allowed.

    Reactivation is required on each machine on which InstallShield has been successfully installed and activated; otherwise, InstallShield stops working.

    Reactivation offers more flexibility than licensing models that do not require it. With the reactivation model that is used for InstallShield, a license is not permanently tied to a specific machine; this allows users to periodically update and replace hardware and the machines on which InstallShield is installed.

    Reactivation typically occurs automatically, without any interaction on your part. Several weeks before reactivation is required, the activation wizard sends a reactivation request for your serial number to the activation server silently (that is, without displaying any user interface). The server receives the reactivation request, and it validates the request. If the reactivation request is valid, the server automatically notifies the activation wizard about the status, enabling the wizard to reactivate InstallShield for you.

    If reactivation cannot be automatically performed when needed (for example, if you do not have an Internet connection), the activation wizard is displayed when you launch InstallShield. At that point, the activation wizard lets you reactivate InstallShield using the same wizard that is used for activation. The wizard first attempts an online reactivation. If online reactivation is unsuccessful, the wizard enables you to use the offline method. The offline activation process for reactivation is the same as that for activation.
  • Moving a license?Moving a license is the process of returning a license on one machine and using the same serial number to activate the product on a different machine. This may be necessary if you obtain a new replacement machine.

    In order to move your license to your new machine, you must first return your license to your account on the activation server. This process is sometimes referred to as deactivation. Returning the license makes it available again so that you can use your serial number for activation on a different machine. You can return your license by clicking the Return License button, which is available on the About InstallShield dialog box (which is displayed when you click About InstallShield on the Help menu).

    Once you have returned your license, you can use the same serial number to activate the product on your new machine.
  • Permanently transferring a license?Permanently transferring a license refers to the process of reassigning a license to a different user in an organization. For example, if your responsibilities are changing and someone else will be creating installations in InstallShield, you may need to transfer your license to that employee. In order to transfer your license, you must first return your license to your account on the activation server. Returning the license makes it available again so that the new user can use your serial number for activation on a different machine. Note that the new user will need to activate InstallShield on their machine after they have installed it.

    If a license is being permanently transferred to you, ensure that you contact your InstallShield sales or support representative and give them the updated registration information for the license. The registration information update is required in order to best serve you and to notify you about product updates and special offers.
  • Returning a license?Returning a license is the process of giving a license back to your account on the license server. If you have activated InstallShield on a machine but you no longer want it to be activated on that particular machine, you can return your license to your account on the activation server. Note that if you do this without uninstalling InstallShield, InstallShield reverts back to trial mode if any days remain in your trial period. If the trial period has ended, InstallShield will stop working.
  • Registering a serial number?When you register a serial number, you provide basic contact information about your company so that you can be notified about product updates and special offers.

    If you purchase InstallShield directly from Flexera Software, product registration is not ordinarily required. If you permanently transfer your license to a different user in your organization, or if you transfer your license as a result of a merger, acquisition, or other corporate action (such as a divestiture), ensure that you contact your InstallShield sales or support representative and give them the updated registration information for the license.

    If you purchase InstallShield from a reseller, serial number registration is required. To register a serial number, visit the product registration page.
  • License violation?Sometimes activation or reactivation is not successful. The most common reason is that the serial number was used to activate InstallShield on another machine. The activation wizard protects the license in this case, preventing users from activating InstallShield on more machines than allowed by the EULA.
The following table presents specific timeframes and other details for activation of node-locked licenses of InstallShield:
CategoryDetails
Length of evaluation period

21 days

If you do not activate InstallShield within 21 days after the first launch, InstallShield will stop working when the evaluation period has ended. You can activate InstallShield at any time before or after the trial period has ended.

The About dialog box in InstallShield shows the number of days remaining in your evaluation period. To access the About dialog box: On the Help menu in InstallShield, click About InstallShield.
How often reactivation is required12 months after the most-recent activation
Number of times that a license can be returned and then activated4 times per year
Number of times that a license can be permanently transferred from one machine for one user to another machine for a different user

1 time per year, as noted in the InstallShield EULA. Transfers that are the result of employee turnover or reassignment are allowed, provided that such transfers do not occur more than frequently than annually.

If multiple users in your organization need to be able to share the same license, concurrent licensing may better meet your needs than node-locked licenses. To learn more about concurrent licensing, contact your InstallShield sales representative.
When InstallShield attempts to automatically reactivate
About 21 days before reactivation is required
Note: Beginning with InstallShield 2012 Spring, a node-locked license is limited to use by a single individual on a single computer or virtual image; you may not install this on a shared machine, regardless of whether each user has their own license.
For InstallShield 2012 and earlier versions, you can install InstallShield on a shared machine and activate it using one user?s serial number. In this scenario, other users can share and access that instance of InstallShield, as long as each user has their own valid license. While each user must have a valid license, they will not need to separately install and activate InstallShield 2012 or earlier.

Additional Information

For more information, see the InstallShield EULA.

For additional details, see:


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‎Apr 21, 2009 03:50 PM
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