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FlexNet Operations SSL Certificate Update - Switch-Over to Amazon AWS Certificates (Action Required)

cvirata
Revenera Community Admin Revenera Community Admin
Revenera Community Admin
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Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera infrastructure for establishing a secure line of communication between you and the application.

Revenera will gradually be changing from using Digicert-issued certificates to those issued by Amazon. The new certificates will have an entirely different certificate chain, up to and including the root certificate. The first Amazon-issued certificates will be deployed in Q4 2024.

To avoid service disruptions with any integrations, please make sure to install the new certificates on your systems when they are available in UAT and test your integrations in UAT ahead of the November 12, 2024 deadline.

UAT Environment Replacement Schedule

  • LLM Producer Portal manageruat.flexnetoperations.com – October 15, 2024
  • ALM Producer Portal *.flexnetoperations.com – October 15, 2024
  • ALM/LLM Enterprise Portal *.flexnetoperations.com – October 15, 2024

Production Environment Replacement Schedule

  • LLM Producer Portal manager.flexnetoperations.com – November 12, 2024
  • ALM Producer Portal *.flexnetoperations.com – November 12, 2024
  • ALM/LLM Enterprise Portal *.flexnetoperations.com – November 12, 2024

The compliance wildcard and subscribenet.com certificates will be updated at a later date. We will send out separate notifications when those dates have been finalized.

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the endpoints above. These endpoints are used for most customer integrations, including web services and batch processing.

Customers that use Revenera certificates for integration purposes can contact Revenera Technical Support for assistance. Information about Amazon Trust Services can be found here: https://www.amazontrust.com/repository/

If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact for assistance.