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kalpanaanuga
Flexera beginner

New Case submission

How do i get access to submit new cases ? I don't see any option for me under "Get Support "

 

Regards

Kalpana Anuga

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5 Replies
kalpanaanuga
Flexera beginner

Re: New Case submission

Please help me with this .. I dont see any option to submit new cases
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lpopescu
Occasional contributor

Re: New Case submission

@kalpanaanuga 

Were you able to see the "Open New Case" Menu before?

In my case when I don't see the entire "Get Support" menu, is because I'm either not logged in, or I've been logged out, but my browser is still showing me signed in.

Try login out and then log back in or close the browser window ans restart it.  

It worked for me.

lp.

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kalpanaanuga
Flexera beginner

Re: New Case submission

I registered to the community recently ... never seen it from the time I joined in .. tried logged out and logged in .. but not working
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Highlighted
lpopescu
Occasional contributor

Re: New Case submission

You may need additional permissions from Flexera Support then.
kalpanaanuga
Flexera beginner

Re: New Case submission

Any idea how can i submit that .. I sent mails to flexera support team .. but no reply yet
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