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Single Sign on(SSO) Setup Problems

Single Sign on(SSO) Setup Problems

Symptoms:

Cannot login into FNCI using SSO credentials

Diagnosis:

Single Sign On Issues can happen  for a lot of reasons. Here are some things to check

Solution:

1. Make sure the SSL is setup properly

2. Make sure the IDP's certificate is added to the trust store.

3. Error in Time Sync Between IDP and SP can cause this problem

org.opensaml.common.SAMLException: Response issue time is either too old or with date in the future, skew 60, time 2019-12-18T16:14:05.938Z

There is a time difference between the IDP and SP in their env, they will set it right and try to see if they are able to login through SSO.

(More suggestions will be added)

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Version history
Last update:
‎Dec 30, 2019 11:41 AM
Updated by:
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