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SQL Server database connection error during FlexNet Code Insight installation on Linux


We are trying to install the Code insight in the core server, and we are having some issues in the database configuration, we set the correct information but it can’t connect to the database server, we are able to connect the database locally with the same credentials.

We got no logs from the installation.

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Hi @balcala,

We sincerely apologize for our lack of response. Going forward, we will be making a concerted effort to respond to all forum questions in a timely manner as well as responding to all previously asked questions on our forum. If you or someone else still has this question, here is our response:

The most common cause for this error is due to the timezone configuration on MySQL. Please refer to the following KB article on this topic: 

If that does not resolve your issue, please open a new support case with us for further assistance.

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