New Case submission

[kalpanaanuga]

How do i get access to submit new cases ? I don't see any option for me under "Get Support "

Regards

Kalpana Anuga

[kalpanaanuga]

Please help me with this .. I dont see any option to submit new cases

[lpopescu]

@kalpanaanuga 

Were you able to see the "Open New Case" Menu before?

In my case when I don't see the entire "Get Support" menu, is because I'm either not logged in, or I've been logged out, but my browser is still showing me signed in.

Try login out and then log back in or close the browser window ans restart it.  

It worked for me.

lp.

[kalpanaanuga]

I registered to the community recently ... never seen it from the time I joined in .. tried logged out and logged in .. but not working

[lpopescu]

You may need additional permissions from Flexera Support then.

[kalpanaanuga]

Any idea how can i submit that .. I sent mails to flexera support team .. but no reply yet