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Alex_Shumilov
Level 3

Moved from HTTP of HTTPS- the list of workspaces is not displayed.

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FlexNet Code Insight 6.14.1, goes from HTTP to HTTPS, when using HTTPS the application opens, I see a list of projects, when opening a project information about the inventory is visible, but the list of workspaces is empty. What additional settings need to be made in this case? When working via HTTP, a list of workspaces was displayed.

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tphamda
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Hi @Alex_Shumilov,

Can you confirm how you have your scan server configured? Do you have a standalone server with both the core server and scan server, or do you have a scan server separate from the core server?

If they are separate, you will need to make sure you configure SSL on the scan server similar to what you did on the core server. The scan server should have its own keystore with its own certificate. The certificate will also need to be imported to the cacerts truststore under <JRE_HOME>/lib/security on the SCAN SERVER. For example, you can export the certificate from the keystore and import it into cacerts with the following commands:

keytool -export -alias <keyAlias> -file <file>.crt -keystore <file>.jks
keytool -import -alias <keyAlias> -keystore cacerts -file <file>.crt

If you haven't already, make sure you have also imported the CORE SERVER's certificate to its own cacerts file.

Lastly, the certificate from the SCAN SERVER should also be imported to the the CORE SERVER's cacerts file, so that the CORE SERVER's cacerts truststore has both certificates imported.

Please let me know if you have any questions on this. If this does not resolve the issue, or you have a standalone server, can you try creating a workspace and seeing if that works? If it fails, please provide the error and the catalina.out log (if you have separate servers, please provide the log from both servers).

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tphamda
Revenera
Revenera

Hi @Alex_Shumilov,

Can you confirm how you have your scan server configured? Do you have a standalone server with both the core server and scan server, or do you have a scan server separate from the core server?

If they are separate, you will need to make sure you configure SSL on the scan server similar to what you did on the core server. The scan server should have its own keystore with its own certificate. The certificate will also need to be imported to the cacerts truststore under <JRE_HOME>/lib/security on the SCAN SERVER. For example, you can export the certificate from the keystore and import it into cacerts with the following commands:

keytool -export -alias <keyAlias> -file <file>.crt -keystore <file>.jks
keytool -import -alias <keyAlias> -keystore cacerts -file <file>.crt

If you haven't already, make sure you have also imported the CORE SERVER's certificate to its own cacerts file.

Lastly, the certificate from the SCAN SERVER should also be imported to the the CORE SERVER's cacerts file, so that the CORE SERVER's cacerts truststore has both certificates imported.

Please let me know if you have any questions on this. If this does not resolve the issue, or you have a standalone server, can you try creating a workspace and seeing if that works? If it fails, please provide the error and the catalina.out log (if you have separate servers, please provide the log from both servers).

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Thanks for the answer.
The keys and certificates were imported , and the Scan Server was restored.

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