Technology Intelligence

IT Visibility - TI Platform: Enhanced Business Service Metadata Integration from CMDBs

Early Access: Enhanced Business Service Metadata Integration from CMDBs (Live Now!) 27th September

We are pleased to announce an early access release of expanded Business Service metadata support sourced from CMDB solutions. This enhancement allows customers to bring in richer, contextual data for Business Services using the Custom Inventory Importer, and use it directly within Custom reporting on Power BI.

This update is part of our initiative to make business service insights more accessible, actionable, and aligned with customer IT visibility needs. While still in early access and being rolled out to a limited customer set, the feature is available to all customers. Documentation and usability will continue to evolve during this phase.

Newly Supported Fields:

• Business Service Name
• Application Service Name
• Supports IBS
• Domain Group
• Domain or COE
• Platform
• Strategic Intent
• Externally Facing
• SNOW ID
• Vital Service
• Platform Type
• CMDB Device Status
• Mainframe
• Baseline Target Remediation Date
• Baseline Remediation Month
• Baseline Remediation Year
• Funding Status
• Funding Source
• Funding Programme
• Infrastructure Owner

These fields are now available for use in Custom Power BI reports, allowing customers to analyse and visualize this enriched service metadata alongside other IT asset data.

IT Visibility - TI Platform: Key Enhancements to the PBI reports – (Live now - 27th September)

Segmented Button for Lifecycle Dates in Software Reports

We are introducing a segmented button control across the Software reports (8 in total) to give users more flexibility in how they view and analyse lifecycle information. With this update, users can easily switch between Researched lifecycle dates and a Researched + Calculated lifecycle dates (Combined view) - enabling both compliance-focused accuracy and planning-focused comprehensiveness within the same report.

What’s New

• Dynamic Segmented Button
• Allows users to toggle between two lifecycle date views:
  • Researched Lifecycle Dates – factual, validated data points, manufacturer provided
  • Researched + Calculated dates – includes researched dates with calculated extensions/predicted for missing/incomplete values.
• Report-Wide Updates
  • All visuals, tables, and KPIs dynamically update based on the selected option.
  • Default state clearly defined (Researched + Calculated dates view).
• Fields Enhancements
  • Software Lifecycle Tables now reflect with End Of Life Date Calculated, End Of Life Date Researched Calculated fields, similarly for General availability and Obsolescence.
  • Details page has new column added, to highlight the value is from Researched or Researched + Calculated dates
• Customer Action – Update to New Fields
  • The previously used field “Calculated Support Lifecycle Stage Name” (which combined researched and calculated values) has been retired and hidden from further use.
  • Customers are advised to update any cloned/custom reports to leverage the new fields, which now clearly separate researched and combined lifecycle dates.
  • Important: Hiding this field will not break existing cloned reports, but updating them is strongly recommended to align with the new reporting structure and ensure clarity of use.

Why This Matters

• User Flexibility – Supports different user needs, from audit/compliance teams who require strict researched data, to operations teams who need calculated extensions for forecasting and planning.
• Efficiency – Reduces the need for duplicative custom reports, consolidating multiple use cases into a single, more powerful interface.
• Clarity & Trust – Explicitly differentiates between actual researched data and calculated fallback values, ensuring transparency and confidence in reporting.

Business Impact

This release significantly enhances the value of the Software Power BI reports by making them adaptive to diverse decision-making needs. By streamlining how lifecycle data is consumed, it improves efficiency, reduces custom report overhead, and strengthens insights provided—ultimately enabling stakeholders to balance compliance, risk, and planning objectives in one place.

Expanded Fields and Measures on Software & Hardware Statistics Pages

We have enhanced the Statistics Pages within the Software and Hardware Portfolio reports to provide customers with greater flexibility and depth of analysis. Originally, these pages allowed users to select custom fields and measures via checkboxes to quickly view high-level numbers and volumes across their IT estate. With this release, we’ve introduced additional fields and measures—expanding the range of insights available briefly.

What’s New

Hardware Statistics Page Enhancements

• Users can now select from a richer set of fields, including:
  • Device-level fields (D): Device Name, Operating System, Last Logged-In User, Calculated User, Logical Count, Number of Processors, Serial Number, Inventory Agent, Obsolete Date, EOL Date.
  • Hardware-level fields (H): Last Inventory Date, Chassis Type.
  • Virtualization fields (V): VM Name, VM Type.

Software Statistics Page Enhancements

• Expanded field options across software, file, and product dimensions:
  • Software fields (S): Application, Edition, IsLicensable, EOL Date, OBS Date, EOL Criticality, Product Family.
  • File fields (F): File Name, File Path, File Version.
  • Product fields (P): Installation Path, Title, Version, Revision.
  • New Measure: Install # Licensable – a key metric highlighting the number of licensable installs.

Why This Matters

• Broader Visibility – Provides users with more granular insights into both hardware and software portfolios.
• Customization Power – Empowers customers to choose exactly which fields and measures matter most to their analysis.
• Customer-Driven Enhancement – Directly responds to customer requests for expanded reporting options on Statistics Pages.

Business Impact

This release strengthens the self-service analytics capability of the portfolio reports by giving customers a more comprehensive, customizable view of their IT estate. With more fields and measures available, organizations can better track compliance, lifecycle milestones, and resource allocation—enabling smarter and faster decision-making.

Release Date: 2025-09-25, 2025-09-27

Product Documentation: https://docs.flexera.com/flexera/EN/ITVisibility/OOTBReportDescriptions.htm,

Release Notes: https://docs.flexera.com/flexeraone/EN/WhatsNew/FeatureList/Segmented_Button_for_Lifecycle_Dates_in_Software_Reports.htm#2025_3917318414_1183811

IT Visibility - TI Platform: Key Enhancements to the PBI reports – Live now! (September 2025)

Business Services Insights – Sustainability Enhancements

We are excited to announce the latest enhancement to the Business Services Insights Power BI report, now incorporating Sustainability data and visuals. This update expands the report’s scope beyond software (SW), hardware (HW), and vulnerability insights, providing users with a holistic and unified view of their business services including their environmental impact.

What’s New

• Integrated Sustainability Data
  • Carbon footprint and energy consumption metrics are mapped to the same Business Service dimension for consistency. (Manufacturer Provided)
• New Visuals & Analysis
  • Added visuals to highlight carbon footprint and sustainability impact by Business Service.
  • Dedicated/combined page to view sustainability alongside SW, HW, and Vulnerability insights.
• Filtering & Comparison
  • Users can filter, segment, and compare sustainability insights alongside technology and risk data for a service-level view.

Why This Matters

• Customer-Driven Value – Directly addresses customer feedback requesting sustainability insights as part of service evaluations.
• Strategic Alignment – Strengthens alignment with ESG (Environmental, Social, and Governance) initiatives, enabling users to make decisions that consider both technology and environmental responsibility.
• Unified Experience – Empowers users to see software, hardware, vulnerability, and sustainability data in one place, ensuring better-informed, data-driven decisions.

Business Impact

This release transforms the Business Services Insights report into a strategic tool for both IT and sustainability leaders. By unifying technology and environmental perspectives, organizations can balance risk, performance, and sustainability goals ultimately supporting more responsible and forward-looking business decisions.

Host-VM Relationship Report – Virtualization Type Enhancements

We have expanded the Host-VM Relationship Power BI report to include Virtualization Technology visibility. Previously, the report only provided VM and Host data. With this release, customers gain deeper insights into their virtualization environments by viewing and filtering based on the specific virtualization technologies in use.

What’s New

• VM-Host data with enhanced Virtualization Type.
• Report Updates
  • Power BI charts, filters, and tables now display Virtualization Type as an additional dimension.
• Consistent labeling applied across the platform: Eg
  • Hyper-V VM → hyperv
  • Solaris Zone VM → zone
  • Nutanix VM → nutanixvm
  • VMware → vmware

Why This Matters

• Customer Value – Provides greater transparency into virtualization footprints, addressing customer demand for more granular visibility.
• Operational Clarity – Helps IT teams quickly identify and differentiate between virtualization technologies in their environment.

Business Impact

This enhancement enables organizations to make more precise infrastructure and lifecycle decisions by factoring in virtualization type. It strengthens the Host-VM Relationship report as a critical tool for managing hybrid and multi-virtualization environments, driving efficiency and improving technology governance.

Release Date: 2025-09-25, 2025-09-27

Product Documentation: https://docs.flexera.com/flexera/EN/ITVisibility/HostVMRelationship.htm, https://docs.flexera.com/flexera/EN/ITVisibility/BusinessServicesInsights.htm

Release Notes: https://docs.flexera.com/flexeraone/EN/WhatsNew/FeatureList/New_Carbon_Emissions_Insights_in_Busine…, https://docs.flexera.com/flexeraone/EN/WhatsNew/FeatureList/Virtualization_Technology_Detection.htm…

Enhanced IT Visibility Software Evidence UI Experience with Installer, File, and Operating System Evidence 

We’re thrilled to introduce a new tabbed experience on the IT Visibility Software Evidence page (Applications & Evidence > IT Visibility Software > Software Evidence), designed to give you richer, more organized insights into your software inventory. 

With this update, you can seamlessly navigate between three evidence types: 

• Installer Evidence (default view): Displays All, Active, Irrelevant, and Unrecognized evidence counts, now including Installation Path details.

• File Evidence: Shows All and Active (Technopedia Mapped) evidence counts directly in the UI.

• OS Evidence: Includes All, Active (Technopedia Mapped), and Unrecognized evidence counts for a comprehensive OS overview.

This enhancement empowers you to filter, track, and manage evidence data with greater clarity and control, bringing full transparency to your software inventory. Installation paths for installer evidence, OS evidence, and recognized file evidence are now available directly within the UI, reducing manual effort and reliance on external queries.

Note: OS and File Evidence are now available on the Software Evidence page and will be extended to Devices, Inventory Normalization Insights, and Private Catalog in future updates. Support for irrelevant evidence will also be added in an upcoming release. Please note that the Software Evidence dataset accessible via the Queries API and Data Exports currently includes only Installer Evidence and does not contain OS or File Evidence. 

You may notice changes in Active counts in evidence as we continue to improve and streamline the underlying behavior for greater accuracy and consistency. 

This update ensures a complete, accurate, and trusted view of your software environment, enabling better lifecycle management, compliance, and risk decision-making in one place. 

Documentation Links:

 Release note: Software Evidence has new Installer Evidence, File Evidence, and OS Evidence tabs 

Software Evidence : Identifying Applications Using Evidence  

Device Evidence : Identifying Devices Using Evidence  

Private Catalog: Working With the Private Catalog 

Inventory Normalization : Viewing Inventory Normalization Insights 

https://developer.flexera.com/docs/page/technology-intelligence-platform-datasets

ITV – TI Platform: Enhanced Inventory Normalization Insights Report(Live now!)

Good day! We are pleased to announce the release of Enhanced Inventory Normalization Insights Report in ITV – TI Platform.

What is This Report?

The Inventory Normalization Insights Power BI report provides a comprehensive view of how hardware and software inventory is processed and normalized. It includes:

• Hardware Normalization Statistics: (enhanced) - Users can interact with UI buttons to navigate directly to the Hardware Evidence page (Inventory > IT Visibility Devices > Hardware Evidence), filtered by recognition status. This allows for targeted deep dives into subsets of hardware inventory based on normalization outcomes.
• Software Normalization Statistics: (enhanced) - UI buttons enable direct navigation to the Software Evidence page (Applications & Evidence > IT Visibility Software > Software Evidence), with optional filters. This interactive capability supports faster investigation into evidence quality and recognition consistency. 
• Normalization Data Quality (DQ) Summary (rebuilt from GoodData and integrated here) - Detailed view of data quality and normalization status for both hardware and software assets across the organization. It helps stakeholders evaluate how well assets are being identified through normalization, monitor inventory coverage, and review key data quality metrics

These sections enable detailed visibility into evidence processing, recognition outcomes, and data quality — all in one place.

Why We Enhanced It

This enhancement:

•   Supports the decommissioning of the legacy GoodData version

•   Consolidates all normalization insights into a single interactive report

•   Enables evidence-level investigation through UI-driven filtering and drill-throughs

Note: Currently, the Report includes only Installer Evidence. There is a roadmap item to expand support for File Evidence and OS Evidence in future releases.

Value to Users

This report helps teams:

•   Understand how inventory is being normalized and where gaps exist

•   Identify unrecognized, duplicate, or missing data

•   Track inventory coverage and data quality

•   Align asset normalization insights with IT operations, support, and data governance

Release Date: 2025-07-08

IMPORTANT!

Subject: Rollback of Custom Panel Settings Release Due to Auto-Refresh Issue in ITV – TI Reporting

We recently released Custom Panel Settings for Embedded Power BI Reports in TI Platform - a key enhancement aimed at improving interactivity with bookmarks and the selection pane, especially in support of custom dropdown filters. However, shortly after the rollout, we encountered a critical issue where reports were auto-refreshing unexpectedly, causing users to lose unsaved work during active sessions.

Who Is Affected?

This issue impacted end users working in the embedded report environment, particularly those actively building or modifying reports.

How Does the Rollback Affect Us?

To ensure stability, we’ve rolled back this release, which means:

• The Custom Panel Settings enhancement will be temporarily unavailable.
• Users can still access bookmarks and the selection pane in edit mode using the standard “View” options.
• Existing functionality remains intact without the new custom panel experience.

What Are the Next Steps?

• We are actively engaged with Microsoft for additional support in this issue. 
• Once the fix is available and we’ve validated it across environments, the Custom Panel Settings feature will be reintroduced.

We remain fully committed to delivering this enhancement, as it directly addresses key customer needs around filter customization and report interactivity. We’ll continue to provide updates as we work on a resolution. In the meantime, if you have any questions or need assistance with your current reporting experience, please don’t hesitate to reach out.

Previous Product release Blog: https://community.flexera.com/s/feed/0D5PL00000ZBphy0AD

Cloud Inventory menu item migrating to Technology Intelligence Platform

Current versions of IT Visibility still contain a menu item referring to the previous Cloud Inventory report, which was not integrated into Technology Intelligence Platform. This menu item is being removed in favour of the new Platform-based capability. 

Currently, in order to display inventory on the new Platform report, you need to configure a beta version of the Flexera One cloud inventory plugin by following the steps here. We are currently working on a new cloud inventory management experience, which will enable you to easily register and manage cloud connections using simple steps and user-friendly interfaces. 

The new and upcoming cloud inventory management experience will require reconfiguration; unless your need for cloud inventory reporting is critical, we recommend delaying plugin configuration using the existing method until the next version becomes available (expected July 2025). The release will be announced here, in the Flexera One blog on Flexera Community.

AWS cloud inventory will appear in the reports "Hardware Portfolio Overview" and "Comprehensive Hardware Inventory Report," underneath the Cloud Inventory tab. Please note that AWS cloud inventory will not appear in the main hardware summaries in these reports and will not be included as part of normalized hardware data views."

New Technology Intelligence Reports Landing Page - Releasing on 6th Feb, 2025

Release Summary:

Flexera One has introduced a new landing page to enhance the user experience when accessing the Technology Intelligence Reports. On the landing page, the reports have been grouped based on the jobs to be done simplifying navigation and enabling users to take informed business decisions more efficiently.

The existing OOTB Power BI reports are now grouped under the following types:

• Hardware - These reports focus on hardware inventory, lifecycle insights, inventory and lifecycle trends, procurement planning, VM and host relationships, and sustainability insights.
• Software - These reports focus on software inventory, lifecycle trends, vulnerabilities, lifecycle risks, and procurement planning.
• Governance & Risk -These reports help IT teams address lifecycle risks, ensure compliance, and manage vulnerabilities by providing insights into hardware, software, and operating systems.
• Procurement - These reports optimize hardware and software purchasing by highlighting lifecycle stages, end of life, end of sale, and obsolescence risks.
• Security - These reports provide insights into threat exposures and lifecycle risks

Release Version: N/A

Release Date: 6th February 2025 - 5PM GMT

Product Documentation: Technology Intelligence Reports Landing Page (Will be updated on Feb 6th)

Release Notes: New Technology Intelligence Reports Landing Page (Will be updated on Feb 6th)