peter.girn@nationalgas.com asked a question.
Snow Optimizer for SAP® Software 4
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vivianojinnaka asked a question.
Our Snow License Manager is currently showing a Critical alert for 18 endpoints. These devices belong to users who are currently on sick leave. please advise on how we can prevent Snow from rom quarantining these devices or suppress the alerts.1 of 2 You can also set the device to status "Active" this will stop the Alerts but please do take a not of these and change the "Disable automatic quarantine management " back on once the user returns to work.
jtsaismith asked a question.
The "Oracle AI Database AI Database Enterprise 26ai" entry is incorrect. It should say "Oracle AI Database 26ai Enterprise Edition". Please correct this. Thank you.ddambra asked a question.
Is it possible to install Snow Extender alongside Snow Inventory Server ?I’ve got a scenario where the client will be running Snow License Manager on‑premise alongside Snow Atlas for a period of time.
I was considering enabling the File History module in Snow Inventory Server to move processed Snowpacks into a folder that the Snow Extender could pick up and forward to Atlas.
In theory this would allow processing of inventory both on-premise and in the cloud.
Expand Post1 of 5 You can amend the config file of the agent to add an additional drop location.
<DropLocation>
<Endpoint>
<Address>****/</Address>
</Endpoint>
</DropLocation>
</Configuration>
As mentioned above you will need to use a different port to your current address.
Hope that helps
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Husk-3M asked a question.
downgradeSnow Atlas Release Blog — Hameed Iqbal (Flexera Software)
Certification of Snow for ServiceNow ITSM Connectors – Australia Release
We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.
Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.
What this means for you
- Continued alignment with the latest ServiceNow platform updates
- Ongoing compatibility and support for your integration use cases
- Confidence in using certified, production-ready applications
Important note
For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:
- Existing Snow for ServiceNow CMDB and Catalog applications
- Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches
Expand PostJoannaJankowska asked a question.
How to limit/reduce cpu use by snow agent scan for Windows ?Snowagent scan consumes a lot of CPU. How to limit or reduse CPU condumption by snowagent scan, that it does not consume more than 7% of CPU ?
1 of 9 - Taz (Flexera Software)
26.1 has some improvements, and like @Andrii Branovskyi has advised amending the process affinity can help .
CvetStoy asked a question.
what snow client version do we need for windows 26200Our computers are not reporting to
Snow
- JohnSorensenDK (Flexera Software)
The Snow inventory agent isn't certified per build version, so all versions supporting Windows 11 would in general support build version 26200 of it. However, the recommendation would be to deploy the latest 26.x version.
I also saw this other thread ... our computers are not reporting in Snow... where the recommendation was to look into the log files, and if you're still struggling and need assistance troubleshooting your issues then you may want to contact Flexera Support.
Thanks,
John Sorensen
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- 500 internal server errors on SAM
We see lots of 500 internal server errors using SAM (SaaS).
Authentication takes minutes, getting the (empty) computer search page requires 3 o 4 attempts before it's shown on screen, etc.
Not a PC nor a network problem (happens everywhere).
Opened request to support in the past, got answer "now it works". Wow.
Yet, it still happens every day.
Ideas?
Expand Post - Does not collect data for new servers
In the RN150 server there are 617 IP's verified by the Appliance, in the portal we have data for only one IP, the first one we tested (3 months ago), we validate communications for every one DNS/IP and got a "Connection Failure" result for 5 of them:
- TCP Port 443
- app1.riscnetworks.com (34.192.198.73)
- Backup & Growth (34.192.185.36)
- UDP Port 123
- ntp.riscnetworks.com (3.231.5.12, 18.204.38.15, 52.70.0.210)
The Firewall rules do not have modifications recently and we create new firewall rules for each IP instead DNS, then tested again and got same result.
Could you have some advice or suggestion?
Expand Post - TCP Port 443
- my server has a SNOW agent installed & SIEM We have observed suspicious activity on the Windows Database Servers
my server has a SNOW agent installed & SIEM We have observed suspicious activity on the Windows Database Servers.where we see that the command "for /f "tokens=1,2 delims=\\" %i in ('whoami') do net localgroup "ora_dba" "%i\%j" /ADD” was executed.. We observed use of the 'whoami' command and addition of “nt authority\system” to the "ora_dba" group.
- M365 Doubling Data
Just noticed in both SLM (SPE) and in Atlas (SAM CORE) the M365 module is doubling up subscriptions as the SIM data is including Disabled and Expired subscriptions.
Only way to get round this is if you have the Atlas SaaS module you can select to remove the disabled subs via a filter.
Support have a PRB record for this to be fixed in a new release of the SIM, just no idea when this will be released. So take care people with your M365 data analysis.
Expand Post - PKFail detection - anyone?
Hi Community,
is PKFail a thing which is currently keeping your IT busy?
We`re currently looking into the issue and how to get this information from the device into Snow Atlas / Snow License Manager.
Would like to get some feedback from the field.
Cheers Oli
Expand Post - <ConnectionString> setting in snowserver.config
What is a function of encrypted <ConnectionString> in Snow Inventory snowserver.config? Are they server name, database name, and user credentials stored in encrypted form (found in snowdoc)? When I migrate Inventory to a new server should I preserve it or just configure new settings like db connection?
<Configuration>
<Master>
<License>
<CompanyName>XXX</CompanyName>
<LicenseKey>XXX</LicenseKey>
</License>
<ConnectionString>
<Encrypted>XXXXXXXXXXXXXXXXXXXXX</Encrypted>
</ConnectionString>
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8 Chatter Feed Items
