steffen_heuke asked a question.
1) If the automatic DataImport is not running (Import Service), where does SNOW get user data from? Via the Inventory Agent on the clients? Where does the agent get the information from? How does it put it together?
2) The automatic DataImport states that it is user metadata. So if a user does not yet exist, it will not be created automatically, is that correct?
Manage automated data imports | Snow product documentation
3) Why is a non-existent organization created but the user is not, wouldn't that be a wash?
4) I noticed the following article when deleting users:
Snow License Manager: How to delete multiple users
The article states that there are 3 options, but the page only describes one option, manual deletion.
Unfortunately, even this is only partially possible, as the Expand button is no longer available after 50 pages. We had > 200 page users, deleting 20 pages at once works, but it still takes a while. Can anyone confirm the missing button?
Thank you Steffen
Hi Steffen,
please be aaware of SLM still being a License Management tool.
SLM focusses primarily on user data as needed for exactly this purpose.
This simply means: a user that does not use an inventoried computer is of no interest to SLM.
To answer your quesions:
1) some information is fetched from Active Directory (if enabled), some information comes from the Agent. This is very basic information though.
2) Correct. Users are not automatically created. Same applies to computers.
3) Organisations are a Snow-internal structure. Users, as mentioed above, historically a kind of assets.
4) the maximum number of lines per page in SLM is 5000 and can be defined in the SMACC.
Anything that exceeds this number will require multiplke delete operations.
As an alternative activate the User quarantine options in SMACC or delete users in the database using the stored procedure dbo.UserDelete.
Hope this helps
Axel