This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Error 1721 on uninstall when the install ran correctly?
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Jul 08, 2010
04:56 PM
Error 1721 on uninstall when the install ran correctly?
Hi,
i have created a MSI project, with 3 of my own custom actions.
The install runs great, the problems come when i try and uninstall the project. That is when i get the error 1721 for one of my custom actions (the first one that is run which is just a .exe file), is there something i need to do since i am running my own custom actions.. do they need to be uninstalled or something at the end of the install? What am i missing? why would i be getting an error when uninstalling?
thanks for any help
i have created a MSI project, with 3 of my own custom actions.
The install runs great, the problems come when i try and uninstall the project. That is when i get the error 1721 for one of my custom actions (the first one that is run which is just a .exe file), is there something i need to do since i am running my own custom actions.. do they need to be uninstalled or something at the end of the install? What am i missing? why would i be getting an error when uninstalling?
thanks for any help
(2) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Jul 08, 2010
06:55 PM
Is the EXE something you're installing? If so, do you have any conditions on the action that ensure it runs only during installation (Not Installed, for example) and not uninstallation?
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Jul 09, 2010
10:01 AM
that was it. i didnt quite understand it before, but i wasnt checking to make sure those custom actions were ignored on the uninstall. I didnt really even know about that! but now i do. thanks! the conditions made all the difference
![](/skins/images/A5EADE085F77DE82FB3B14D6B307AE6A/responsive_peak/images/icon_anonymous_message.png)