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  1. Adobe Creative Cloud Single App License Use Rights Refresh and Application Alignment Update

     

    Overview

    Flexera is updating Adobe Creative Cloud (CC) Single App license use rights and entitlement mappings to align with Adobe's current licensing structure and supported Single App product portfolio. Adobe has discontinued, retired, or no longer supports several applications that were historically associated with Creative Cloud Single App entitlements. Flexera is refreshing its content to reflect Adobe's current licensing model and supported offerings.

     

    Why are these updates being made ?

    To ensure accurate license consumption, entitlement mappings, compliance calculations, and licensing recommendations and our data is aligned with vendor literature and current support models.

    Adobe Creative Cloud Single App subscriptions are intended to license a single eligible Creative Cloud application from Adobe's supported Single App product lineup. As Adobe has evolved its product portfolio, several applications have been retired, discontinued, or are no longer available as eligible standalone Single App subscriptions.

     

    What is changing?

    The following applications will be removed from Adobe CC Single App license use rights because they are no longer supported, discontinued by Adobe, or are not eligible standalone Adobe Creative Cloud Single App subscriptions:

    • Adobe Aero - End of support announced by Adobe
    • Adobe Fireworks - Discontinued by Adobe
    • Adobe Flash Builder - Discontinued by Adobe
    • Adobe Flash Builder 4.7 Premium - Discontinued by Adobe
    • Adobe Muse - Discontinued by Adobe
    • Adobe Prelude - Discontinued by Adobe
    • Adobe Scout - Discontinued by Adobe
    • Adobe Story - Discontinued by Adobe
    • Adobe Media Encoder - Not licensed as a standalone Adobe CC Single App offering and available only as a companion application

     

    Vendor References

    Customers can review Adobe's published information for these changes:

     

    Following this update, Adobe CC Single App license use rights will include only the applications currently offered by Adobe as supported Single App subscriptions:

    ·       Adobe After Effects

    ·       Adobe Animate

    ·       Adobe Audition

    ·       Adobe Dimension

    ·       Adobe Dreamweaver

    ·       Adobe Express

    ·       Adobe Fresco (iPad and Windows)

    ·       Adobe Illustrator

    ·       Adobe InCopy

    ·       Adobe InDesign

    ·       Adobe Lightroom Classic

    ·       Adobe Photoshop

    ·       Adobe Premiere Pro

    ·       Adobe Premiere Rush

    ·       Adobe XD

     

    Scope

    This update affects license use rights and entitlement mappings only. It does not impact:

    • Software inventory collection
    • Application recognition
    • Evidence collection
    • Software installation discovery

     The update only changes how Adobe CC Single App entitlements are mapped and consumed within Flexera's licensing calculations.

     

    Customer Impact & Recommended Actions

    Customers currently using Adobe CC Single App licenses may observe changes to their license positions if any of the removed applications are currently consuming Adobe CC Single App entitlements.

    As a result:

    • License consumption calculations may change.
    • Compliance positions may be recalculated.
    • Recommended License Changes (RLCs) may be generated.
    • Previously mapped consumption for the removed applications may no longer be covered by Adobe CC Single App license rights.

     

    After the update is released, customers should:

    1. Review any Recommended License Changes (RLCs) generated for Adobe Creative Cloud Single App licenses.
    2. Identify installations of the affected applications within their environment.
    3. Validate entitlement coverage against their Adobe subscription agreements and license documentation.
    4. Update license allocations or remediation plans as appropriate for their licensing position.

     Customers who do not use any of the affected applications are not expected to require any action.

     

    Release Information

    These updates are scheduled for release as part of the SKU, PURL and Bundles (SPB) release on August 28, 2026 and will be available to customers beginning August 31, 2026.

    Please raise a support case in case of any queries.

    Expand Post

  2. Adobe OAuth authentication

    Hello all,

     

    Adobe has deprecated the JWT authentication will be fully deprecated in Jan 25,

     

    I was trying to set up the new integrator with OAuth, but it still asks for the private key, although the adobe documentation states that there is no need for that

    Expand Post
    Question with a best answer.

    Best Answer

    make sure you are running SIM 6.2, also make sure the technical account and private key path are blank if you are changing the authorisation setting from JWT to OAuth

    image

    SeanMag by SeanMag

    • make sure you are running SIM 6.2, also make sure the technical account and private key path are blank if you are changing the authorisation setting from JWT to OAuth

      image

      Selected as Best

  3. Adobe’s driver towards SaaS Licensing Models 

     

    With Adobe accelerating their transition to subscription based licensing, what does this mean for consumers of their software? How can Snow Software aid customers with this transition to ensure an optimum software spend? We explore this in more detail today as part of the #DoMoreWithSnowServices series.

     

    Phil Caine, a Snow Senior SAM Consultant, shares how organizations consuming Adobe software could utilize their data within Snow to optimize their current licenses and forecast for future requirements. Adobe licensing has moved to almost 100% "User" subscription licensing, the challenge that you face is more one of optimization rather than compliance. Often there is risk when mixing legacy licenses with current “User” based licenses. It could be that you have a plan to migrate away from your reliance on legacy “Device” based licenses altogether and you need accurate data to forecast your new “User” based license requirements.

    Snow Software's Licensing Services can review your Adobe consumption with “User” usage data for all Adobe applications to provide you with the optimal licensing solution. A review takes into account legacy licensing rules in combination with current licensing options e.g. “All Application license” or “Single Application License”.

     

    Example: A customer is running an endpoint with Adobe Acrobat, Photoshop and Premier Pro used by a single user would require x2 “Single Application licenses” to cover Photoshop and Premier Pro and a separate Acrobat Subscription license to cover Acrobat. If more than three additional applications are used in total an “All Applications” license would be suggested to optimize spend for most customers (subject to contractual and entitlement analysis).

     

    Imagine if this type of logic can be built into a tool and automated? Imagine no longer, Snow Software's technology intelligence platform can provide this type of analytics and Snow’s expert Professional Services team can ensure customer’s maximize their investment.

     

    Licensing Adobe Acrobat separately via current “User” subscription licenses or legacy licenses could be more efficient when you take into account the cost threshold for requiring an “All Applications” license. Before you undertake a license requirement review, it's vital to understand what licenses you have purchased and what use rights are associated. This should consider legacy licensing as well as the possibility of multiple licensing portals. Snow Software's Licensing Services can help you navigate this minefield and understand your compliance or optimization potential. We welcome any opportunity to talk with any Snow Software customers or prospects on how we can support your ambitions/objectives around Adobe licensing. For more information please contact the Snow tribe or visit our website.

     

    Snow Professional Services: https://lnkd.in/eJdvjaYF

    Expand Post

  4. Adobe Creative Cloud Connector for Harvesting Licenses

    How report from Adobe Creative Cloud Connector can be used for harvesting adobe licenses?

    My report is saying that more than 900 licenses are assigned, but not used. Which it does not seems to be true, because most of the users are active in AD and I checked. They use their applications to their daily work.

     

    Do I need any other report to crossmatch the information?

     

    Thanks & Regards

    Expand Post

    • Community Manager (Flexera Software)

      Hi @Marcus Calzavara​ ,

       

      You will need to raise a support case to identify the cause of why your Adobe CC licenses are assigned but flagged as "not used".

       

      Regarding "Reharvesting of Adobe CC", this is certainly achievable using Snow Automation Platform (AP) and some technical services, please speak with your account manager at Snow to put you in touch with the EMEA technical services team who can scope your requirements and give you a rough order of magnitude for the effort in designing a tailored workflow.

       

      Kind regards,

       

      /F

      Expand Post

  5. How to add multiple license account under Adobe Creative Cloud connector?

    Hi Folks,

     

    We have separate Admin accounts as per Country for Adobe CC. So, how can we add this information under connector? I have configured connector for one country (India) and we are getting information. But, unable to add other location data. Add option is disabled. Only remove and rename options are enabled.

     

    Do we need single admin account for all location?

    Expand Post

    1 of 5
    • We had to wait until the annual renewal came up and renew (or buy net new) on the one portal you are keeping. In the meantime, buy all new new on the consolidated VIP portal.

  6. Adobe Creative Cloud & adding subscription in SLM

    Hi All,

     

    I have some questions according to Adobe connector working: 1) we've an active connector and information about subscriptions is visible in Adobe module in SLM, should we also add same subscriptions (both Creative Cloud and Acrobat Pro) normally via license adding?; 2) data from Adobe connector and data from the agent is not consistent. We have one user, who is visible on "Adobe all users list", he has assigned and is using "Acrobat DC Pro", but when we go to this user, he has "Adobe Acrobat DC 2021 Pro Subs - not covered" - why is it so? Does anyone has similar situation?

     

    Thank you in advance,

    Best regards,

    Mariia

    Expand Post
    Question with a best answer.

    Best Answer

    If you go to Reports > All Reports and search for Unlinked Adobe Creative Cloud users, it will show you a list of all the users within your Adobe Portal that haven't been linked to a user in Snow License Manager

     

    It might not be the issue but it's definitely a good place to start :)


    • Is the user linked within the Adobe Creative Cloud page in Snow to their SLM user? If they're not, that might explain why the application is showing as not covered.

       

      It's been a while since I've done anything with ACC, but I'm sure if the user linkage is there and the user is covered in the portal, the ACC connector should cover them in SLM as well - but the linkage is a key part here.

      Expand Post

  7. Adobe License Assignment and Adobe Creative Cloud Connector

    Hi All,

    SIC User Guide does not answer for me. Does the Adobe Creative Cloud Connector take care of the Adobe license assignments within SLM???

     

    I would like to establish if we still need to manually assign licenses to users or if the connector has now taken care of this for us.

     

    Cheers

    Shaz

    Expand Post
    Question with a best answer.

    Best Answer

    Hi Sharon,

    I think that for the license assignment, you need to use a federated domain that is using a local on-prem server.

    This allows to auto-assign licenses to users based on AD Group membership.

    The connector does not read the licensing server data AFAIK but it would be quite easy to import the license assignment as taken from the AD groups and import into SLM using the Web Configurator.

    Expand Post

    • Hi Sharon,

      I think that for the license assignment, you need to use a federated domain that is using a local on-prem server.

      This allows to auto-assign licenses to users based on AD Group membership.

      The connector does not read the licensing server data AFAIK but it would be quite easy to import the license assignment as taken from the AD groups and import into SLM using the Web Configurator.

      Expand Post
      Selected as Best

  8. Does Anybody Know Why This Is Happening? ACRORD32. EXE

    Why is this happening? We can't get rid of this Adobe Acrobat Reader DC 2015 entry.

    Yes, DC 2015 is no longer installed but DC 2020 is. Snow is lighting up on ACRORD32.EXE for both versions and DC 2015 is nowhere to be found on the asset. We are running Win 10 with the 5.3 Snow agent (SI 5 and SLM 8)

     

    Adobe Acrobat Reader DC 20.6 acrord32.exe

    Type: File

    Manufacturer: Adobe Systems Incorporated

    Path:  c:\program files (x86)\adobe\acrobat reader dc\reader\acrord32.exe

     

    Adobe Acrobat Reader DC 15.7 acrord32.exe

    Type: File

    Manufacturer: Adobe Systems Incorporated

    Path:  c:\program files (x86)\adobe\acrobat reader dc\reader\acrord32.exe

     

    Expand Post

    1 of 4
    • In some cases it left remnants in the registry as uninstall keys. Doing a regedit got rid of those and cleared the inventory. Others however, had no registry entry and still appeared in the inventory even though the software was completely gone and the metering history had long since passed. Removing the asset from the inventory and letting Snow repopulate seemed to help in those cases.

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