Snow Package Builder

Snow Atlas Office Hours and Best Practices, Sept 23rd! Topic, Invoice Ingestion

Hello, join us to get more value from Snow Atlas with a monthly, hands-on session designed around the topics that matter most to your team. Each session is 30 minutes of focused training followed by 30 minutes of open Q&A and discussion — so you can learn best practices and get your real-world questions answered in the same hour.

Hosted by our SME’s, these sessions are built to help you accelerate time to value, adopt new features, and solve your toughest use cases alongside peers.

Wednesday, September 23rd at 11:30am, ET/4:30pm, GMT

This session will focus on Invoice Ingestion. 

Click the link below to add the meeting to your calendar.

What to expect

·      60 minutes — 30 min training, 30 min live Q&A and open discussion

·      Led by Snow Atlas experts — practical guidance, not slideware

·      Bring your questions — real answers to real estate, configuration, and optimization challenges

·      Exclusively for Snow Atlas customers — hosted live on Microsoft Teams

Why attend

·      Faster time to value from the features you're already paying for

·      Direct access to product and services experts in a live, interactive format

·      Practical, repeatable best practices you can apply immediately

·      A touchpoint with the Snow Atlas team

Any questions, please ask here or email Nancy at Nabercrombie@flexera.com.

VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

What this means for you

• Continued inventory coverage for VMware vSphere 9.0 environments
• Compatibility with vCenter Server 9.0 and ESXi 9.0
• Confidence when upgrading or deploying VMware vSphere 9.0
• Reduced connector integration and compatibility risk when upgrading your VMware environment

Important note

No connector configuration changes are required specifically for VMware vSphere 9.0 compatibility. However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest updates and fixes.

Built for Big Data: Major Improvements to Snow Atlas Report Exports

More reliable exports, notifications, and a simpler Excel experience with XLSX as the new standard.

Customers rely on Snow Atlas exports to analyze, audit, and share data across their organizations. To improve reliability and scalability for large reports such as Applications per computer and Applications per computer and user, we've enhanced the report export service and modernized our supported export formats. 

What's New?

✅ Improved Large Export Reliability

We've enhanced the export service to better handle high-volume reports, reducing scenarios where exports could time out, remain stuck in progress, or fail to generate output files. 

✅ Export Notifications

Snow Atlas will notify you if your export failed, with information about the cause, allowing you to better troubleshoot if a failure incurs.

✅ XLS Export Format Retired

Following extensive performance testing, we are retiring support for the legacy XLS (Excel 2003) export format. Testing showed that XLS struggles with large datasets and is significantly less reliable than modern alternatives such as XLSX and CSV. 

As part of this change:

• XLSX will become the default Excel export format
• The export format selection setting will be removed from User Settings
• Existing exports that previously generated XLS files will automatically generate XLSX files instead

This simplifies the export experience while ensuring customers benefit from a more modern, scalable, and reliable format.

Recommended Formats

• CSV for the largest datasets and maximum scalability
• XLSX for Excel-based analysis and sharing
• PDF for presentation-ready reports
• XML for integration scenarios

Performance testing showed CSV to be the most reliable format for multi-million-row exports, with XLSX also performing well across most large-report scenarios.

These changes will be rolled out to all Atlas customers on September 2nd, 2026.

We're committed to continually improving reporting in Snow Atlas and helping customers work more effectively with enterprise-scale data. If you have ideas and/or questions, don't hesitate in reaching out!

Kind regards,

Carolina Boschetti - Senior Product Manager (SAM Core)

NEW!! Snow Atlas Office Hours.. Kicking off on August 17

Upcoming sessions:

• Wednesday, September 23rd 11:30am, ET/4:30pm, GMT: Topic, Invoice Ingestion Add to calender here
• Monday, August 17 at 10:30am, ET/3:30pm, GMT: Usage Metering and Health. 

Get more value from Snow Atlas with a monthly, hands-on session designed around the topics that matter most to your team. Each Office Hour is 30 minutes of focused training followed by 30 minutes of open Q&A and discussion — so you can learn best practices and get your real-world questions answered in the same hour.

Hosted by Mike Snyders and Andy Mason, our Snow Atlas service and technical leads, and other SME’s, these sessions are built to help you accelerate time to value, adopt new features, and solve your toughest use cases alongside peers.

What to expect

·      60 minutes — 30 min training, 30 min live Q&A and open discussion

·      Led by Snow Atlas experts — practical guidance, not slideware

·      Bring your questions — real answers to real estate, configuration, and optimization challenges

·      Exclusively for Snow Atlas customers — hosted live on Microsoft Teams

Why attend

·      Faster time to value from the features you're already paying for

·      Direct access to product and services experts in a live, interactive format

·      Practical, repeatable best practices you can apply immediately

·      A touchpoint with the Snow Atlas team

Related Flexera learning center training already available:

Snow Agent Configuration

See you there!