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  1. Snow Atlas Release Blog — Hameed Iqbal (Flexera Software)

    Official release of Snow Integration Manager 26.2.0

     

    We are pleased to announce the release of Snow Integration Manager 26.2.0

     

    This release includes:

      

    • Red Hat Enterprise Virtualization connector: Added SaveRawData diagnostic capability
    • VMware vSphere connector: Added SaveRawData diagnostic capability
    • File-based discovery connector: Fixed incorrect IP address formatting issue under certain regional settings
    • BMC Helix ITSM connector: Fixed duplicate CI record creation in CMDB
    • Microsoft SCCM connector: Improved UI usability for low-resolution screens
    • Red Hat Enterprise Virtualization connector: Fixed IP address parsing for hosts and VMs
    • Red Hat OpenShift connector: Fixed inventory file creation failure after aggregation
    • Red Hat OpenShift connector: Improved handling of null/invalid datetime values during API processing
    • Nutanix Acropolis connector: Improved handling of assigned and learned IP addresses
    • HPUD connector: Fixed duplicate matching records caused by identical versionid entries

     

    Customer Impact:

     

    New Features (SaveRawData – RHEV & vSphere)

    • The addition of the SaveRawData capability enables customers to capture raw API responses locally, providing greater transparency into source data and facilitating easier validation against connector output. This enhances troubleshooting efficiency, reduces reliance on extended support cycles, and enables faster diagnosis and resolution of connector-related issues.

    File-based Discovery (IP Formatting)

    • IP address values are now processed independently of system regional settings, ensuring consistent and accurate formatting across environments and eliminating discrepancies caused by locale-specific formatting differences in discovery data imports.

    BMC Helix ITSM Connector (Duplicate CIs)

    • Improved validation logic ensures that existing configuration items are correctly updated rather than duplicated, resulting in more accurate CMDB data and improved data reliability for downstream ITSM processes.

    Microsoft SCCM Connector (UI Issue)

    • User interface adjustments ensure that configuration form buttons remain visible even on lower screen resolutions, improving usability and accessibility for users operating in constrained display environments.

    Red Hat Enterprise Virtualization Connector (IP Parsing)

    • Enhanced IP address parsing ensures that host and virtual machine IP addresses are accurately captured from API responses, improving inventory completeness, licensing accuracy, and datacenter hierarchy representation.

    Red Hat OpenShift Connector (Inventory Data Creation Failure)

    • Resolution of the internal encryption issue ensures that inventory files are successfully generated after data aggregation, enabling reliable Snowpack creation and uninterrupted downstream processing.

    Red Hat OpenShift Connector (Datetime Handling)

    • Improved handling of null and malformed datetime values increases connector stability, reducing failures during test connection and data collection and enabling more consistent OpenShift data ingestion.

    Nutanix Acropolis Connector (IP Data Completeness)

    • Support for both assigned and learned IP addresses ensures more complete and accurate inventory data collection from Nutanix environments, improving data quality and visibility.

    HPUD Connector (Duplicate Matching Records)

    • Corrected mapping logic ensures that only a single valid record is matched when processing entries with identical versionid values, eliminating duplicate matching errors and improving overall data consistency and integrity.

      

    Release information

    Product: Snow Integration Manager

    Release Tier: Minor Release

    Release Version: 26.2.0

    Release Date: 10 June 2026

    Release Availability: GA

    Release Notes: Release Notes

    Product Documentation: SIM Documentation, ITSM Documentation

    Distribution method: Installer available for downloads here

    Expand Post

  2. Official release of Snow Inventory Agent for Linux 26.1.1

     

    We are pleased to announce the release of the Snow Inventory Agent for Linux 26.1.1.

    Release Date: 2026-06-10

     

    This release includes:

      

    • Cloud Instance Id     
    • Java_Home detection with environment variables
    • Binary security enhancement
    • Agent Unique ID Improvements
    • Removal of 32 bit installer
    • Fix HTTP headers content type
    • Performance improvements for Oracle scanners
    • Command elevation improvements
    • Fix for folder transversal when the name overlap
    • Third-party libraries updated

     

    Customer Impact:

     

    • The agent now adds the Cloud Instance Id as part of the main inventory in the snowpack.
    • It is now included under the <SystemIdentifier> tag inside the inv3x.xml file.
    • It is now possible to use environment variables in the env.java_home system setting.
    • The agent security has been enhanced by enabling additional binary hardening protections.
    • The agent now collects the MachineID property, which is generated by the operating system during installation. This should improve the unique id generation, preventing different computers from merging into a single one.
    • From this release onwards, no 32 bit versions of the agent will be provided.
    • The agent now set its HTTP headers to content-type: "application/octet-stream".
    • This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
    • CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
    • Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
    • Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
    • The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
    • The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

      

    Product Documentation: Agent Documentation

    Please find more about the content of this release in the Release Notes.

    Expand Post

    Tobsen likes this.

  3. Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow?

    Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow? All authorized users have an Adobe Acrobat 2026 Professional Subscription. However, non‑authorized users who are using Adobe Acrobat 2017 are also listed. Why can’t Snow distinguish between them?


  4. Official release of Snow Inventory Agent for Windows 26.1.1

     

    We are pleased to announce the release of the Snow Inventory Agent for Windows 26.1.1.

    Release Date: 2026-06-10

     

    This release includes:

      

    • Java_Home detection with environment variables
    • Legacy webmetering deprecation
    • Removal of 32 bit installer
    • Performance improvements for Oracle scanners
    • Fix for folder transversal when the name overlap
    • Web Metering Improvements
    • Third-party libraries updated

     

    Customer Impact:

     

    • It is now possible to use environment variables in the env.java_home system setting.
    • The feature"legacy_webmetering" used by the agent to collect SaaS application usage before the introduction of the browser extensions, has been deprecated.
    • The system setting <Setting key="legacy_webmetering.is_enabled" value="true"/> will no longer have any effect from this version of the agent and onwards.
    • From this release onwards, no 32 bit versions of the agent will be provided.
    • CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
    • Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
    • Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
    • The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
    • This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
    • New troubleshooting commands are included in this release, facilitating support of this feature.
    • NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
    • The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

      

    Product Documentation: Agent Documentation

    Please find more about the content of this release in the Release Notes.

    Expand Post

  5. Official release of Snow Inventory Agent for macOS 26.1.1

     

    We are pleased to announce the release of the Snow Inventory Agent for macOS 26.1.1.

    Release Date: 2026-06-10

     

    This release includes:

    • Java_Home detection with environment variables
    • Binary security enhancement
    • Web Metering Improvements
    • Fix HTTP headers content type
    • Performance improvements for Oracle scanners
    • Command elevation improvements
    • Fix for folder transversal when the name overlap
    • Fix for SwidTag collection
    • Third-party libraries updated

     

    Customer Impact:

     

    • It is now possible to use environment variables in the env.java_home system setting.
    • The agent has been improved to prevent library injection.
    • The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
    • This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
    • New troubleshooting commands are included in this release, facilitating support of this feature.
    • NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
    • The agent now set its HTTP headers to content-type: "application/octet-stream".
    • This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
    • CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
    • Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
    • Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
    • The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
    • The agent now correctly collects swidtags found in the include paths.
    • The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security

      

    Product Documentation: Agent Documentation 

    Please find more about the content of this release in the Release Notes.

    Expand Post

  6. Official release of Snow Inventory Agent for Unix 26.1.0

     

    We are pleased to announce the release of the Snow Inventory Agent for Unix 26.1.0.

    Release Date: 2026-06-10

     

    This release includes:

      

    • Removal of HP-UX support from code

     

    Customer Impact:

     

    • Following the end-of-support for HP-UX in December 2025, this release completely removes the code used for HP-UX inventory.

      

    Product Documentation: Agent Documentation 

    Please find more about the content of this release in the Release Notes.

    Expand Post

  7. 1 of 4
    • Hi Jannine,

       

      I agree that sometimes the "License Required" field seems incorrect, but we have seen many opportunities where an application can be paid OR free, depending on the use, the type of business, the features you use, etc ...

      As a result, there will be situations where you will need to check and maybe edit this field in SLM, after all, there is a reason why Snow made this field editable 😉

      This highlights the importance of a proper control of software installation by either policy or technical enforcement, to ensure that the IT department is aware of new software installed. Then the Software Asset Management team steps in and examine the real license requirement.

       

      Application Category is something different, it indicates roughly what the purpose of the application is. The list comes from a doc about software standards, can't remember which.

      Expand Post

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  1. Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow?

    Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow? All authorized users have an Adobe Acrobat 2026 Professional Subscription. However, non‑authorized users who are using Adobe Acrobat 2017 are also listed. Why can’t Snow distinguish between them?


  2. Has anyone had success configuring Custom Connectors ?

    if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?


    SeanMag likes this.
  3. I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.

    I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.

     

    I've search the net even AI chatgpt but forwarded me to this site. Is there a way to download the SDK that should contain the said file libhasp_linux_x86_64.so?


  4. We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. can they exist on 2 separate servers?

    We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. They are now on two different servers but the workflow for application import fails. If anyone has any advice on this that would be great


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