Snow for Engineering

Scalable Computers Import on SAM Core

You can now import and update large numbers of computers in SAM Core more reliably than ever before. The enhanced Computers Import capability introduces scalable processing for computer metadata and custom fields, allowing administrators to load and maintain large computer estates without running into timeout issues or manual record-by-record updates.

What's New?

Import computer metadata at scale

Import thousands of computer records through the Computers Import workflow. Large imports are processed asynchronously in the background, enabling reliable handling of enterprise-scale datasets without impacting system responsiveness.

Support for Custom Fields

Computer imports now include support for Custom Fields. You can populate and update both standard computer metadata and organization-specific custom attributes using a single import file, eliminating the need for separate maintenance activities.

Reliable Background Processing

Import operations are executed using scalable background processing designed to handle large volumes of records. Users can continue working in SAM Core while imports are running, improving productivity and reducing interruption.

Live Progress Visibility

Track the status of your import as it progresses. Administrators receive clear feedback on the operation's current state, helping them understand whether an import is in progress, completed successfully, or requires attention.

Detailed Error Reporting

When an import completes, the results clearly indicate whether all records were processed successfully or if any records encountered issues. Validation errors and failed rows are presented with detailed information, making troubleshooting straightforward.

Why This Matters

The enhanced Computers Import capability helps SAM administrators:

• Import and maintain large computer estates reliably without timeout limitations.
• Update computer metadata and custom fields through a single import process.
• Monitor long-running import operations with clear progress visibility.
• Identify and resolve import errors quickly through detailed reporting.
• Retry only failed records instead of re-importing entire datasets.
• Improve data quality and consistency across the estate while reducing administrative effort.

Summary

Release domain: Computers

Release tier: Minor

Release dates: UK Cluster will be enabled on 9 September, and the remaining clusters will be enabled between 9 September and 16 September.

Snow Atlas Office Hours and Best Practices, Sept 23rd! Topic, Invoice Ingestion

Hello, join us to get more value from Snow Atlas with a monthly, hands-on session designed around the topics that matter most to your team. Each session is 30 minutes of focused training followed by 30 minutes of open Q&A and discussion — so you can learn best practices and get your real-world questions answered in the same hour.

Hosted by our SME’s, these sessions are built to help you accelerate time to value, adopt new features, and solve your toughest use cases alongside peers.

Wednesday, September 23rd at 11:30am, ET/4:30pm, GMT

This session will focus on Invoice Ingestion. 

Click the link below to add the meeting to your calendar.

What to expect

·      60 minutes — 30 min training, 30 min live Q&A and open discussion

·      Led by Snow Atlas experts — practical guidance, not slideware

·      Bring your questions — real answers to real estate, configuration, and optimization challenges

·      Exclusively for Snow Atlas customers — hosted live on Microsoft Teams

Why attend

·      Faster time to value from the features you're already paying for

·      Direct access to product and services experts in a live, interactive format

·      Practical, repeatable best practices you can apply immediately

·      A touchpoint with the Snow Atlas team

Any questions, please ask here or email Nancy at Nabercrombie@flexera.com.

VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

What this means for you

• Continued inventory coverage for VMware vSphere 9.0 environments
• Compatibility with vCenter Server 9.0 and ESXi 9.0
• Confidence when upgrading or deploying VMware vSphere 9.0
• Reduced connector integration and compatibility risk when upgrading your VMware environment

Important note

VMware vSphere 9.0 compatibility was validated using the existing VMware vSphere connector in Snow Integration Manager (SIM). No specific SIM upgrade, connector update, additional component, or configuration change is required.

However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest product updates and fixes.

Built for Big Data: Major Improvements to Snow Atlas Report Exports

More reliable exports, notifications, and a simpler Excel experience with XLSX as the new standard.

Customers rely on Snow Atlas exports to analyze, audit, and share data across their organizations. To improve reliability and scalability for large reports such as Applications per computer and Applications per computer and user, we've enhanced the report export service and modernized our supported export formats. 

What's New?

✅ Improved Large Export Reliability

We've enhanced the export service to better handle high-volume reports, reducing scenarios where exports could time out, remain stuck in progress, or fail to generate output files. 

✅ Export Notifications

Snow Atlas will notify you if your export failed, with information about the cause, allowing you to better troubleshoot if a failure incurs.

✅ XLS Export Format Retired

Following extensive performance testing, we are retiring support for the legacy XLS (Excel 2003) export format. Testing showed that XLS struggles with large datasets and is significantly less reliable than modern alternatives such as XLSX and CSV. 

As part of this change:

• XLSX will become the default Excel export format
• The export format selection setting will be removed from User Settings
• Existing exports that previously generated XLS files will automatically generate XLSX files instead

This simplifies the export experience while ensuring customers benefit from a more modern, scalable, and reliable format.

Recommended Formats

• CSV for the largest datasets and maximum scalability
• XLSX for Excel-based analysis and sharing
• PDF for presentation-ready reports
• XML for integration scenarios

Performance testing showed CSV to be the most reliable format for multi-million-row exports, with XLSX also performing well across most large-report scenarios.

These changes will be rolled out to all Atlas customers on September 2nd, 2026.

We're committed to continually improving reporting in Snow Atlas and helping customers work more effectively with enterprise-scale data. If you have ideas and/or questions, don't hesitate in reaching out!

Kind regards,

Carolina Boschetti - Senior Product Manager (SAM Core)