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How do I deal with a SAM Optimization Hub - Unlicensed Commercial Installations issue? (I am trying to deal with all of the "problems" as this is a KPI we want to use.)

License is for an application and is Named User.

 

I've allocated all to all of the user names for the application.

 

After reconciliation, this reports 4 servers as needing licensed. Each are accessed by a special automatic account named sa_scripting.

 

The app appears in SAM Optimization Hub - Unlicensed Commercial Installations showing 4 unlicensed.

 

When I go to the App and Devices I can see the 4 servers that it is indicating are not license.

 

However, this is a Named User based license.

 

How do I exempt these 4 servers from this configuration so that I can have a positive impact and remove the negative impact on the KPI report?, or

 

How do I deal with this situation in general, as I expect many others in my list of 116 apps may have similar issues.


  • JohnSorensenDK (Flexera Software)

    @Toddmichael Janiszewski​ 

    If you're confident that the user account named sa_scripting doesn't require a named user license as per your contract and license entitlement use rights with this specific software publisher, you can excempt the installations (likely from installer evidence) that triggers the servers to consume the license. You should be able to find the 4 servers in the Consumption tab of the license and excempt from there.

     

    For a more general solution you may want to create reports (you will likely need one per license) where you can find devices with server operating systems triggering name user license consumption (as an example), maybe something similar to:

    imageand then use these reports to set up general excemption rules.

     

    However, and I know I'm stating the obvious, please make sure that you understand the contracts and licensing rules of the respective software publishers before configuring the rules and incorporating these general excemptions into your effective license positions...

     

    Thanks,

    John Sorensen

    Expand Post

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How do I deal with a SAM Optimization Hub - Unlicensed Commercial Installations issue? (I am trying to deal with all of the "problems" as this is a KPI we want to use.)