SLM cannot count my licenses

PiotrBraun asked a question.

March 10, 2020 at 7:00 AM

Hello, I have an issue with compliance and licenses. It looks like SLM cannot count a licenses in compliance report. Let me explain my issue below: I check compliance and I can see 0 at all columns but there is a price so that means there is a license (License is still valid - I checked that). In my opinion in this situation if we don't have any of those installations but we got a valid license we should be able to see compliance >0. I had the same issue with Microsoft Exchange Server 2016 Enterprise - I changed here "Assignment type" to Organization, then SLM counts this license Does anyone know how to solve this issue? I got SLM version 9.6.

AxelLa
6 years ago
Hello, first of all: SLM never counts wrong ;-) But it appears to me that you are missing one important step: The metric of your Exchange server license is set to "installation" while the metric of your SQL server license is set to "Core". When you create a license with a CPU or Core metric, there is a hint that you will have to assign the license to a computer or datacenter. Obviously, you haven't done this, as all your 86 Cores are marked as "unassigned". This simply means that SLM will not include these licenses into a compliance calculation. So the solution is simple: assign the unassigned licenses. Kind regards Axel
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- PiotrBraun
  6 years ago
  Hi, So in this situation my compliance should be on +86 (overlicensed) but it isnt.
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  - AxelLa
    6 years ago
    It cannot be +86 as long as you do not assign the licenses...
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