heiko.berger asked a question.
Hey Snow community,
anyone experienced the same issue after upgrading SLM8 to SLM9?
After picking one ore more computers in the new "computer search" and then do a "delete computer", we get in "Internal Server Error".
Deleting a computer in the "edit computer" settings one by one is working.
Thanks for any feedback,
regards
/heiko
This is what I can find in the web.logs:
13:27:32,063 ComputerSearchApiControllerAPI Unable to cast object of type 'System.Collections.Generic.Dictionary`2[System.String,System.Object]' to type 'SnowSoftware.LicenseManager.Web.ApiServices.Computers.Search.Models.ComputerSearchViewModel'.
13:27:43,227 SYSTEM APPLICATION Problem getting deferred file cache (CS). ERROR: One or more errors occurred.
13:27:53,360 SYSTEM APPLICATION Problem getting deferred file cache (CS). ERROR: One or more errors occurred.
13:27:54,506 SYSTEM APPLICATION Problem getting deferred file cache (CS). ERROR: One or more errors occurred.
Hey Lars,
sure I have backups.
But as this is the only issue with the upgraded SLM and SLM9 has several improvements, i am thinking if I really want to rollback.
imo this is technically no DB issue and not caused by a (corrupt) DB upgrade.
But maybe the SLM files/DLLs are not upgraded or some may be corrupt - this should be solvable...
regards,
/Heiko
Yes I also think it is a problem with individual files. Does not sound like a database problem.
Hello Heiko,
I think the support will have asked you the same question... do you have a working backup?
Have you already opened a support ticket? I assume that the request has to go through Professional Service.
regards
Lars
Hi,
have you received a feedback from support on this issue ? I'm facing the same actually.
Kind Regards
I experience the same issue. any resolution?
Unable to cast object of type 'System.Collections.Generic.Dictionary`2 appears in SnowWebLogs and it is annoying, since I have no option to bulk archive/delete objects.