Sam Core

Certification of Snow for ServiceNow ITSM Connectors – Australia Release

We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

What this means for you

• Continued alignment with the latest ServiceNow platform updates
• Ongoing compatibility and support for your integration use cases
• Confidence in using certified, production-ready applications

Important note

For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

• Existing Snow for ServiceNow CMDB and Catalog applications
• Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches

Release Notification on SAM Core - Snow Atlas: Updated licensing compliance for VMware vSphere

To align with the latest VMware subscription model introduced by Broadcom, Snow Atlas now includes enhanced compliance logic and reporting capabilities:

• Core-based licensing compliance: License compliance is now calculated based on the latest VMware subscription model, which requires a minimum of 16 cores per CPU.
• Updated License compliance summary report: The report now reflects the core-based licensing logic, ensuring accurate tracking and reporting of VMware entitlements.
• VMware bundle categorization: SAM on Snow Atlas now identifies and categorizes VMware bundles in accordance with the latest Broadcom licensing structure.

Why this matters:

Previously SAM core did not account for the minimum requirement of 16 cores per CPU when calculating license requirements for the VMware vSphere family. This could result in incorrect "over assignment" flags for servers that actually met the licensing threshold. With this enhancement, compliance calculations now correctly apply the per-CPU minimum, giving you an accurate license position.

Quality:

This release has been validated through:

• VMware licensing logic: The updated VMware vSphere licensing rules (covering VVF, VVS, VCF, and associated bundles ) have been validated through manual functional testing to ensure that compliance calculations correctly reflect the new per-CPU core-based minimum requirements.
• Compliance reporting: The License compliance summary report has been tested end-to-end to confirm it accurately reflects the updated licensing rules.

Release info:

·       Release date: June 22, 2026

·       Product domain: SAM on Snow Atlas

·       Release availability: GA

·       Product documentation: VMware vSphere 8.0 Enterprise Plus | Snow Atlas Documentation

Pre-Release notification on SAM Core - Snow Atlas: Support for importing Excel files (xlsx)

Release information: You can now import asset data using Excel (.xlsx) files in addition to CSV when importing changes to your assets in SAM Core. This removes the need to convert spreadsheets before importing, letting you work with the file format you already use.

What problem are we solving? SAM Core previously only accepted CSV files for asset imports. Customers who maintained business processes built around Excel spreadsheets had to convert their files before every import - a manual step that added friction and increased the risk of errors. Excel import was supported in the previous version of the product, making this a regression for customers who migrated to Snow Atlas.

Summary Info

• Release Domain: SAM on Atlas - Asset Imports
• Release Tier: Minor Release
• Release Availability: GA
• Release Date: 8 June 2026

Before Scenario

• Asset imports only accepted CSV file format.
• Customers with Excel-based business processes had to manually convert files to CSV before importing.
• Workflows that previously worked with xlsx imports in the legacy product required rework after migrating to Snow Atlas.

Negative Consequences

• Additional manual steps required for every import cycle for customers using Excel.
• Increased risk of data errors introduced during file conversion.
• Business processes built on Excel imports had to be changed following migration to Snow Atlas.

After Scenario - Key Enhancements

• Excel Import Support: Asset imports now accept .xlsx files across all supported asset types, including Computers, Users, and Agreements.
• No change to existing CSV imports: All existing CSV-based import workflows continue to function as before.
• Updated UI: The import interface now clearly communicates that both CSV and Excel file formats are supported.

Positive Business Outcomes

• Reduced friction for SAM Managers who maintain import workflows using Excel.
• Eliminated need for manual file conversion prior to import, reducing processing time and error risk.
• Restored parity with legacy import behaviour, supporting a smoother transition to Snow Atlas for migrating customers.

PRFAQ: Upcoming releases in Snow Atlas 

• What’s happening: Modernizing SAM on Atlas UI 
• What you’ll notice: Updated visual styling and improved consistency across SAM on Snow Atlas pages 
• What’s not changing: Core functionality, workflows, data, and existing integrations remain the same. 
• Why it matters: This change enables innovation, consistent reporting, and a more unified experience. 

What’s changing in Snow Atlas 

We are modernizing SAM on Snow Atlas pages to improve visualizations and performance. The updated pages will not have functionality or logic changes*. You’ll notice visual consistency with these updated pages. 

*Except for Agreements and Users, where enhancements will be introduced and communicated in a dedicated post. 

Affected Snow Atlas pages 

The following SAM Core pages are included in the modernization scope. These areas will be visually updated and technically modernized while maintaining functional parity. 

Administration & configuration 

• Custom Objects (Release planned for April 14th, 2026) 
• Datacenters and Clusters (Release planned for April 14th, 2026) 
• Application Family (in Early Access) 
• Manufacturers (in Early Access) 
• Administration pages (in Early Access) 
• Agreements (in Early Access) 
• Users (in Early Access) 

Navigation & discovery 

• Computer Search and Application Search pages 
• Overview pages 

Data & imports 

• Snowboards 
• Import pages 
• Reports 

The order and timing of page updates may vary. Customers will be informed ahead of any visible changes.

Frequently Asked Questions 

Will this impact my current Snow Atlas usage? 

No functional impact is expected. You may notice updated styling and improved visual consistency, but workflows, data, and outcomes remain the same. 

Do I need to update integrations or APIs? 

No changes are required for existing integrations. Where new API surfaces are introduced, they will be additive and documented. 

When will these changes happen? 

Changes will be rolled out incrementally starting with Datacenters and Clusters and Objects pages on April 14th, 2026. Customers will receive specific notice for any visible updates. 

How will Flexera communicate these changes? 

Flexera will use a multichannel communication approach, including: 

• Advance notifications for visible UI changes via Community posts 
• Enablement via account/CSM teams 
• Snow Atlas documentation updates 

PRFAQ: Upcoming releases in Snow Atlas 

• What’s happening: Modernizing SAM on Atlas UI 
• What you’ll notice: Updated visual styling and improved consistency across SAM on Snow Atlas pages 
• What’s not changing: Core functionality, workflows, data, and existing integrations remain the same. 
• Why it matters: This change enables innovation, consistent reporting, and a more unified experience. 

What’s changing in Snow Atlas 

We are modernizing SAM on Snow Atlas pages to improve visualizations and performance. The updated pages will not have functionality or logic changes*. You’ll notice visual consistency with these updated pages. 

*Except for Agreements and Users, where enhancements will be introduced and communicated in a dedicated post. 

Affected Snow Atlas pages 

The following SAM Core pages are included in the modernization scope. These areas will be visually updated and technically modernized while maintaining functional parity. 

Administration & configuration 

• Custom Objects (Release planned for April 14th, 2026) 
• Datacenters and Clusters (Release planned for April 14th, 2026) 
• Application Family (in Early Access) 
• Manufacturers (in Early Access) 
• Administration pages (in Early Access) 
• Agreements (in Early Access) 
• Users (in Early Access) 

Navigation & discovery 

• Computer Search and Application Search pages 
• Overview pages 

Data & imports 

• Snowboards 
• Import pages 
• Reports 

The order and timing of page updates may vary. Customers will be informed ahead of any visible changes.

Frequently Asked Questions 

Will this impact my current Snow Atlas usage? 

No functional impact is expected. You may notice updated styling and improved visual consistency, but workflows, data, and outcomes remain the same. 

Do I need to update integrations or APIs? 

No changes are required for existing integrations. Where new API surfaces are introduced, they will be additive and documented. 

When will these changes happen? 

Changes will be rolled out incrementally starting with Datacenters and Clusters and Objects pages on April 14th, 2026. Customers will receive specific notice for any visible updates. 

How will Flexera communicate these changes? 

Flexera will use a multichannel communication approach, including: 

• Advance notifications for visible UI changes via Community posts 
• Enablement via account/CSM teams 
• Snow Atlas documentation updates