Sam Core

EA Release notification: Edit of multiple licenses (standard fields) in SAM on Snow Atlas

Release summary:

We are excited to introduce Edit of multiple licenses (standard fields) in SAM on Snow Atlas. This enhancement enables you to update multiple licenses in a single operation, directly from the Licenses list, eliminating repetitive manual updates and reducing reliance on APIs, imports, or technical support.

What’s included?

• Multi-editing capability: Select and update up to 10,000 licenses across different license metrics and assignment types, updating only the fields that are applicable to the selected licenses.
• Standard field updates: Modify key license attributes across multiple records simultaneously.
• In-app experience: Perform all updates directly from the Licenses list without APIs, imports, or external tools.
• Permission consistency: Use existing edit permissions with no additional configuration required.
• Audit log support: Multi-edit updates are recorded in the audit log, providing visibility into changes made across licenses.
• For each license value or setting:
  • Only changed values are updated.
  • If the selected licenses share the same value, it appears in the edit view.
  • If the selected licenses have different values before the change, you will see "Values differ" in the edit view.

Why this matters?

• Simplifies organizational changes: Update ownership, cost center, department, or other standard fields across hundreds of licenses after mergers, acquisitions, restructures, or team changes.
• Supports mixed license estates: Apply updates across licenses with different license metrics and assignment types in a single operation, reducing the effort required to maintain diverse software portfolios.
• Accelerates data cleanup initiatives: Correct outdated or inconsistent license information across large numbers of licenses without editing each record individually.
• Improves data consistency: Ensure common attributes remain aligned across the license estate, reducing errors and improving reporting accuracy.
• Reduces technical dependency: Enables users to perform large-scale updates directly in the product without relying on APIs, imports, or technical teams.
• Saves significant time: Activities that previously required numerous manual updates can now be completed in a single operation, freeing teams to focus on compliance, optimization, and vendor management.

What’s next?

• Support for editing of custom fields for licenses is planned for Q4 and is currently in development.

Release info:

• Release date: 08th October 2026
• Product domain: SAM on Snow Atlas
• Release availability: Early Access (EA)

Correction Release: SharePoint scheduled report exports no longer fail due to duplicate file names

What was happening?

A scheduled report export to SharePoint could fail with a "Name already exists" error when a file with the same name already existed in the target location or when multiple users generated the same report simultaneously. In these situations, SharePoint rejected the upload and the report was not delivered.

What has been changed?

Every export now receives a unique file name. Export file names have been updated to include additional identifiers, helping prevent conflicts when files with the same name are generated or uploaded concurrently:

• Milliseconds in the timestamp
• A 6-character unique ID (GUID) suffix (Example : AdobeCC_20260930123000001_2e0d0c)

What this means for you?

• Scheduled exports should no longer fail due to duplicate file names.
• Reports scheduled for SharePoint delivery should arrive more reliably.
• Exported file names will look slightly different because they now include a more precise timestamp and a unique ID suffix.

Is any action required?

Existing schedules will continue to run without interruption, and the update is applied automatically. If downstream integrations, such as Power BI, depend on the exported files, review and update any file name references as needed to ensure those integrations continue to operate correctly.

Release Info:

Product: SAM on Snow Atlas(Report export to SharePoint)

Type: Correction

Release date: 21 September 2026

Scalable Computers Import on SAM Core

You can now import and update large numbers of computers in SAM Core more reliably than ever before. The enhanced Computers Import capability introduces scalable processing for computer metadata and custom fields, allowing administrators to load and maintain large computer estates without running into timeout issues or manual record-by-record updates.

What's New?

Import computer metadata at scale

Import thousands of computer records through the Computers Import workflow. Large imports are processed asynchronously in the background, enabling reliable handling of enterprise-scale datasets without impacting system responsiveness.

Support for Custom Fields

Computer imports now include support for Custom Fields. You can populate and update both standard computer metadata and organization-specific custom attributes using a single import file, eliminating the need for separate maintenance activities.

Reliable Background Processing

Import operations are executed using scalable background processing designed to handle large volumes of records. Users can continue working in SAM Core while imports are running, improving productivity and reducing interruption.

Live Progress Visibility

Track the status of your import as it progresses. Administrators receive clear feedback on the operation's current state, helping them understand whether an import is in progress, completed successfully, or requires attention.

Detailed Error Reporting

When an import completes, the results clearly indicate whether all records were processed successfully or if any records encountered issues. Validation errors and failed rows are presented with detailed information, making troubleshooting straightforward.

Why This Matters

The enhanced Computers Import capability helps SAM administrators:

• Import and maintain large computer estates reliably without timeout limitations.
• Update computer metadata and custom fields through a single import process.
• Monitor long-running import operations with clear progress visibility.
• Identify and resolve import errors quickly through detailed reporting.
• Retry only failed records instead of re-importing entire datasets.
• Improve data quality and consistency across the estate while reducing administrative effort.

Summary

Release domain: Computers

Release tier: Minor

Release dates (edited):

UK cluster was enabled on 9th of September,

Australia cluster on 1st of October,

West Europe cluster on 5th of October, and

East US cluster on 7th of October.

VMware vSphere 9.0 Compatibility for the VMware vSphere Connector in Snow Integration Manager (SIM)

We are pleased to announce that the VMware vSphere connector in Snow Integration Manager (SIM) has successfully completed end-to-end compatibility testing with VMware vSphere 9.0, including vCenter Server 9.0 and ESXi 9.0.

The validation confirmed that connector authentication, inventory discovery, and data ingestion continue to work as expected.

What this means for you

• Continued inventory coverage for VMware vSphere 9.0 environments
• Compatibility with vCenter Server 9.0 and ESXi 9.0
• Confidence when upgrading or deploying VMware vSphere 9.0
• Reduced connector integration and compatibility risk when upgrading your VMware environment

Important note

VMware vSphere 9.0 compatibility was validated using the existing VMware vSphere connector in Snow Integration Manager (SIM). No specific SIM upgrade, connector update, additional component, or configuration change is required.

However, we recommend using the latest available version of Snow Integration Manager to benefit from the latest product updates and fixes.

Enhanced experience of SharePoint site management in SAM on Snow Atlas

To make it easier to manage and monitor your SharePoint sites, we have introduced a new details page. The new page provides greater visibility into configured SharePoint sites and how they are being used.

What's new?

• Dedicated page for SharePoint details [UX redesign]

You now have access to a modernized page with details on your configured SharePoint sites. The page gives you a clearer overview of the SharePoint connections and their configurations.

• View site usage

The Location usage tab helps you understand where a SharePoint site is being used across scheduled report configurations, making it easier to manage and maintain report delivery destinations. The tab is only available to administrators.

• Improved navigation and usability

The updated experience includes UX improvements such as direct navigation to the configured SharePoint URL and a more streamlined layout that aligns with other modernized pages across SAM on Snow Atlas.

Why this matters?

The enhanced SharePoint management experience helps administrators:

• Quickly review SharePoint site configuration details.
• Understand which reports are scheduled to use a specific SharePoint location.
• Simplify troubleshooting and maintenance activities.
• Manage report delivery destinations through a consistent and modernized interface.

Summary

Release domain: SAM on Atlas – SAM Core settings (SharePoint sites)

Release tier: Minor release (UX enhancement)

Release date: July 21, 2026

Documentation: Manage SharePoint sites | Snow Atlas Documentation

Certification of Snow for ServiceNow ITSM Connectors – Australia Release

We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

What this means for you

• Continued alignment with the latest ServiceNow platform updates
• Ongoing compatibility and support for your integration use cases
• Confidence in using certified, production-ready applications

Important note

For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

• Existing Snow for ServiceNow CMDB and Catalog applications
• Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches

Release Notification on SAM Core - Snow Atlas: Updated licensing compliance for VMware vSphere

To align with the latest VMware subscription model introduced by Broadcom, Snow Atlas now includes enhanced compliance logic and reporting capabilities:

• Core-based licensing compliance: License compliance is now calculated based on the latest VMware subscription model, which requires a minimum of 16 cores per CPU.
• Updated License compliance summary report: The report now reflects the core-based licensing logic, ensuring accurate tracking and reporting of VMware entitlements.
• VMware bundle categorization: SAM on Snow Atlas now identifies and categorizes VMware bundles in accordance with the latest Broadcom licensing structure.

Why this matters:

Previously SAM core did not account for the minimum requirement of 16 cores per CPU when calculating license requirements for the VMware vSphere family. This could result in incorrect "over assignment" flags for servers that actually met the licensing threshold. With this enhancement, compliance calculations now correctly apply the per-CPU minimum, giving you an accurate license position.

Quality:

This release has been validated through:

• VMware licensing logic: The updated VMware vSphere licensing rules (covering VVF, VVS, VCF, and associated bundles ) have been validated through manual functional testing to ensure that compliance calculations correctly reflect the new per-CPU core-based minimum requirements.
• Compliance reporting: The License compliance summary report has been tested end-to-end to confirm it accurately reflects the updated licensing rules.

Release info:

·       Release date: June 22, 2026

·       Product domain: SAM on Snow Atlas

·       Release availability: GA

·       Product documentation: VMware vSphere 8.0 Enterprise Plus | Snow Atlas Documentation

Pre-Release notification on SAM Core - Snow Atlas: Support for importing Excel files (xlsx)

Release information: You can now import asset data using Excel (.xlsx) files in addition to CSV when importing changes to your assets in SAM Core. This removes the need to convert spreadsheets before importing, letting you work with the file format you already use.

What problem are we solving? SAM Core previously only accepted CSV files for asset imports. Customers who maintained business processes built around Excel spreadsheets had to convert their files before every import - a manual step that added friction and increased the risk of errors. Excel import was supported in the previous version of the product, making this a regression for customers who migrated to Snow Atlas.

Summary Info

• Release Domain: SAM on Atlas - Asset Imports
• Release Tier: Minor Release
• Release Availability: GA
• Release Date: 8 June 2026

Before Scenario

• Asset imports only accepted CSV file format.
• Customers with Excel-based business processes had to manually convert files to CSV before importing.
• Workflows that previously worked with xlsx imports in the legacy product required rework after migrating to Snow Atlas.

Negative Consequences

• Additional manual steps required for every import cycle for customers using Excel.
• Increased risk of data errors introduced during file conversion.
• Business processes built on Excel imports had to be changed following migration to Snow Atlas.

After Scenario - Key Enhancements

• Excel Import Support: Asset imports now accept .xlsx files across all supported asset types, including Computers, Users, and Agreements.
• No change to existing CSV imports: All existing CSV-based import workflows continue to function as before.
• Updated UI: The import interface now clearly communicates that both CSV and Excel file formats are supported.

Positive Business Outcomes

• Reduced friction for SAM Managers who maintain import workflows using Excel.
• Eliminated need for manual file conversion prior to import, reducing processing time and error risk.
• Restored parity with legacy import behaviour, supporting a smoother transition to Snow Atlas for migrating customers.