Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow? All authorized users have an Adobe Acrobat 2026 Professional Subscription. However, non‑authorized users who are using Adobe Acrobat 2017 are also listed. Why can’t Snow distinguish between them?
Flexera Status:
Partially Degraded Service- Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow?

Snow Atlas Release Blog — Gabriel Carvalho (Flexera Software)
Official release of Snow Inventory Agent for Windows 26.1.1
We are pleased to announce the release of the Snow Inventory Agent for Windows 26.1.1.
Release Date: 2026-06-10
This release includes:
- Java_Home detection with environment variables
- Legacy webmetering deprecation
- Removal of 32 bit installer
- Performance improvements for Oracle scanners
- Fix for folder transversal when the name overlap
- Web Metering Improvements
- Third-party libraries updated
Customer Impact:
- It is now possible to use environment variables in the env.java_home system setting.
- The feature"legacy_webmetering" used by the agent to collect SaaS application usage before the introduction of the browser extensions, has been deprecated.
- The system setting <Setting key="legacy_webmetering.is_enabled" value="true"/> will no longer have any effect from this version of the agent and onwards.
- From this release onwards, no 32 bit versions of the agent will be provided.
- CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
- Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
- Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
- The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
- This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
- New troubleshooting commands are included in this release, facilitating support of this feature.
- NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
- The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security
Product Documentation: Agent Documentation
Please find more about the content of this release in the Release Notes.
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Snow Atlas Release Blog — Gabriel Carvalho (Flexera Software)
Official release of Snow Inventory Agent for Linux 26.1.1
We are pleased to announce the release of the Snow Inventory Agent for Linux 26.1.1.
Release Date: 2026-06-10
This release includes:
- Cloud Instance Id
- Java_Home detection with environment variables
- Binary security enhancement
- Agent Unique ID Improvements
- Removal of 32 bit installer
- Fix HTTP headers content type
- Performance improvements for Oracle scanners
- Command elevation improvements
- Fix for folder transversal when the name overlap
- Third-party libraries updated
Customer Impact:
- The agent now adds the Cloud Instance Id as part of the main inventory in the snowpack.
- It is now included under the <SystemIdentifier> tag inside the inv3x.xml file.
- It is now possible to use environment variables in the env.java_home system setting.
- The agent security has been enhanced by enabling additional binary hardening protections.
- The agent now collects the MachineID property, which is generated by the operating system during installation. This should improve the unique id generation, preventing different computers from merging into a single one.
- From this release onwards, no 32 bit versions of the agent will be provided.
- The agent now set its HTTP headers to content-type: "application/octet-stream".
- This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
- CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
- Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
- Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
- The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
- The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security
Product Documentation: Agent Documentation
Please find more about the content of this release in the Release Notes.
Expand Post
Snow Atlas Release Blog — Gabriel Carvalho (Flexera Software)
Official release of Snow Inventory Agent for macOS 26.1.1
We are pleased to announce the release of the Snow Inventory Agent for macOS 26.1.1.
Release Date: 2026-06-10
This release includes:
- Java_Home detection with environment variables
- Binary security enhancement
- Web Metering Improvements
- Fix HTTP headers content type
- Performance improvements for Oracle scanners
- Command elevation improvements
- Fix for folder transversal when the name overlap
- Fix for SwidTag collection
- Third-party libraries updated
Customer Impact:
- It is now possible to use environment variables in the env.java_home system setting.
- The agent has been improved to prevent library injection.
- The web metering module now runs as an independent service (SnowWebMetering). This controls a local read-only API used for the extension communication.
- This enhancement brings extended privacy and security to web metering, by only writing to disk information that has already been matched against either the Allow List or Crules file, and brings back the support to Apple Safari browser.
- New troubleshooting commands are included in this release, facilitating support of this feature.
- NOTE: This new web metering version requires the use of the new Flexera Web Metering browser extension. Previous versions of the Snow Web Application Metering extensions will not work.
- The agent now set its HTTP headers to content-type: "application/octet-stream".
- This improvement fixes communication issues when Web Application Firewall (WAF) is in use.
- CPU usage and scan times have been reduced when collecting Oracle inventory data, helping minimize impact during full filesystem scans (for example, C:\* or /*).
- Corrected an issue where the agent would discard entries in the include criteria if the name of the folder contained the name of another folder entry.
- Example: In a situation where the agent is supposed to scan C:\temp and C:\temp2, the agent would discard C:\temp2, as its name was partially contained in the previous C:\temp entry.
- The agent has been enhanced to read sudo permissions with (ALL : ALL) NOPASSWD. Previously, it was limited to (ALL) NOPASSWD and (root) NOPASSWD.
- The agent now correctly collects swidtags found in the include paths.
- The curl, libxml2, zlib, nemtrif/utfcpp, openssl, repo, cryptopp and sqlite3 third-party libraries used by the agent have been updated for increased security
Product Documentation: Agent Documentation
Please find more about the content of this release in the Release Notes.
Expand Post
Snow Atlas Release Blog — Gabriel Carvalho (Flexera Software)
Official release of Snow Inventory Agent for Unix 26.1.0
We are pleased to announce the release of the Snow Inventory Agent for Unix 26.1.0.
Release Date: 2026-06-10
This release includes:
- Removal of HP-UX support from code
Customer Impact:
- Following the end-of-support for HP-UX in December 2025, this release completely removes the code used for HP-UX inventory.
Product Documentation: Agent Documentation
Please find more about the content of this release in the Release Notes.
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jannine asked a question.
SNOW Application CategoryCurrently SNOW License Manager is not populating the categories such as Freeware, Commercial, Shareware and others compared to FlexNet Manager. Is this something that SNOW don't offer on it's platform?
Expand Post1 of 4 
Hi Jannine,
I agree that sometimes the "License Required" field seems incorrect, but we have seen many opportunities where an application can be paid OR free, depending on the use, the type of business, the features you use, etc ...
As a result, there will be situations where you will need to check and maybe edit this field in SLM, after all, there is a reason why Snow made this field editable 😉
This highlights the importance of a proper control of software installation by either policy or technical enforcement, to ensure that the IT department is aware of new software installed. Then the Software Asset Management team steps in and examine the real license requirement.
Application Category is something different, it indicates roughly what the purpose of the application is. The list comes from a doc about software standards, can't remember which.
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Snow Atlas Release Blog — Benjamin Van Dam (Flexera Software)
Pre-Release notification on SAM Core - Snow Atlas: Support for importing Excel files (xlsx)
Release information: You can now import asset data using Excel (.xlsx) files in addition to CSV when importing changes to your assets in SAM Core. This removes the need to convert spreadsheets before importing, letting you work with the file format you already use.
What problem are we solving? SAM Core previously only accepted CSV files for asset imports. Customers who maintained business processes built around Excel spreadsheets had to convert their files before every import - a manual step that added friction and increased the risk of errors. Excel import was supported in the previous version of the product, making this a regression for customers who migrated to Snow Atlas.
Summary Info
- Release Domain: SAM on Atlas - Asset Imports
- Release Tier: Minor Release
- Release Availability: GA
- Release Date: 8 June 2026
Before Scenario
- Asset imports only accepted CSV file format.
- Customers with Excel-based business processes had to manually convert files to CSV before importing.
- Workflows that previously worked with xlsx imports in the legacy product required rework after migrating to Snow Atlas.
Negative Consequences
- Additional manual steps required for every import cycle for customers using Excel.
- Increased risk of data errors introduced during file conversion.
- Business processes built on Excel imports had to be changed following migration to Snow Atlas.
After Scenario - Key Enhancements
- Excel Import Support: Asset imports now accept .xlsx files across all supported asset types, including Computers, Users, and Agreements.
- No change to existing CSV imports: All existing CSV-based import workflows continue to function as before.
- Updated UI: The import interface now clearly communicates that both CSV and Excel file formats are supported.
Positive Business Outcomes
- Reduced friction for SAM Managers who maintain import workflows using Excel.
- Eliminated need for manual file conversion prior to import, reducing processing time and error risk.
- Restored parity with legacy import behaviour, supporting a smoother transition to Snow Atlas for migrating customers.
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Nicole.Sch asked a question.
Is it possible to share reports on SNOW Atlas?I could not find anything in any documentation regarding this topic, so I was wondering if there was any way we could share any saved reports with our customer?
Thanks for the help
Expand PostSPerigo likes this.1 of 8 
Any update on this matter? We have a client that is using SLM for more than a decade, and is relying on the report share functionality. If this is not available in Atlas, this could be a deal breaker for them.
This feature has been requested since 2022, and SAM teams worldwide rely on reporting back to management, even in the form of custom reports that are being shared. Their worth is in the value they present to management. If you ask me, this is a vital functionality that deserves more attention from the dev team.
Competitors already have this functionality.
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- Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow?
Why are users of Adobe Acrobat 2026 Professional Subscription not exclusively identified through Snow? All authorized users have an Adobe Acrobat 2026 Professional Subscription. However, non‑authorized users who are using Adobe Acrobat 2017 are also listed. Why can’t Snow distinguish between them?
Expand Post - Has anyone had success configuring Custom Connectors ?
if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?
Expand Post - I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.
I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.
I've search the net even AI chatgpt but forwarded me to this site. Is there a way to download the SDK that should contain the said file libhasp_linux_x86_64.so?
Expand Post - We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. can they exist on 2 separate servers?
We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. They are now on two different servers but the workflow for application import fails. If anyone has any advice on this that would be great
Expand Post - How do i securely configure an on-prem OCP environment as 'connected' to enable Snow Atlas Container visibility?
We recently upgraded to Snow Atlas one driver being the ability to enable containers visibility. Unfortunately, Snow Atlas does not support 'disconnected OCP' clusters for containers visibility. I would be glad to learn from anyone with an on-prem OCP environment that is connected to the internet securely and containers visibility is configured and working well. How do you securely configure a connected OCP environment to enable this visibility?
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