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  1. 1 of 3

    • liamLittlemore

      What report are you wanting to find null values?

       

      What do you mean review if a device is not reporting? Reporting into snow or not showing on the report you are wanting to run?

  2. 1 of 5

    • Harpreet Kaur

      Hi All,

      In the below screenshot, first used and last used date is captured but used column is not checked. Are there any criteria's that are checked by SNOW and only then the used checkbox is ticked if all the criteria's are met to be considered used?

      image

  3. 1 of 2

    • liamLittlemore

      Have you tried connecting to the inventory splash page from one of the devices not connecting?

       

      This will in your config file under <Endpoint> <Address>

       

      If you are unable to reach the splash page then this is more than likely a networking issue.

      Expand Post

    • liamLittlemore

      Is this within the license?

       

      Double check that the license and the application match correctly and if there is any downgrade paths involved that these are correct too.

    • liamLittlemore

      Could you explain a little bit more.

       

      Are you saying you removed netback from a server but since you have scanned & send a scan file but the application is still showing in SLM?

       

       

      Expand Post

  6. Snow Atlas Release Blog — Hameed Iqbal (Flexera Software)

    June 23, 2026 at 11:04 AM

    Certification of Snow for ServiceNow ITSM Connectors – Australia Release

     

    We are excited to announce that the Snow for ServiceNow CMDB and Catalog connectors have been successfully certified for the latest ServiceNow Australia release.

    Both applications are now available for download on the ServiceNow App Store and are fully compatible with the Australia release, enabling a seamless and fully supported integration experience.

     

    What this means for you

    • Continued alignment with the latest ServiceNow platform updates
    • Ongoing compatibility and support for your integration use cases
    • Confidence in using certified, production-ready applications

     

    Important note

    For customers and partners already using these integration connectors, no action is required. This certification does not introduce any changes or require updates to:

    • Existing Snow for ServiceNow CMDB and Catalog applications
    • Associated connectors configured in Snow Integration Manager. However, it is recommended to be on the latest version of Snow Integration Manager to benefit from the latest updates and patches

     

    Expand Post
    • 72 views
    Scott Waugh and Hameed Iqbal like this.

  7. Snow Atlas Release Blog — Aleksandar Chubrinoski

    Edited June 25, 2026 at 10:35 AM

    ANNOUNCEMENT: "Files per computer" report Reimagined, Complete, Performant, and Trusted

     

    We are introducing two major enhancements to the Files per Computer report:

    Performance and reliability improvements

    1. These have been significantly improved through enhancements to data processing and data loading mechanisms.
    2. As a result, report data is loaded and displayed much faster, overall processing performance is improved, and additional mechanisms have been introduced to provide better visibility in case data is not processed as expected.

     

    Control over Linux and Unix raw software data inclusion

    1. You can now manage the inclusion of Linux/Unix data in the report via a new setting in the UI (SAM Core settings → Asset management → Files per computer report)

     

    When enabled, Linux and Unix raw software data is included in the report. Because this data can significantly increase report volume, we recommend enabling it only when necessary, as it may impact report processing time and overall performance.

     

    After enabling the setting, the data becomes visible once:

    1. The relevant computers report new inventory data, and
    2. The overnight data maintenance process completes.

     

    If the setting is disabled, the data is removed from the report after the next overnight data maintenance process.

     

    Example

    • Inventory reported: June 10
    • Overnight processing completes: June 11 (early morning)
    • Data visible in report: June 11

    If the setting is later disabled on June 12, the Linux/Unix data will no longer appear in the report after the overnight processing completes on June 13.

     

    For more information, please check the following link docs.flexera or feel free to contact me (aleksandar.chubrinoski@flexera.com).

     

    Kind regards,

    Aleksandar Chubrinoski.

    Expand Post
    • 99 views
    Kishan Pant, Alessandro Badin, and D.Wahlqvist like this.

  8. Nico_Erasmus and SPerigo like this.
    1 of 9

    • Nico_Erasmus

      Agreed that this is loss of an important piece of functionality

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  1. ClaudetteTLC asked a question.

    June 3, 2026 at 3:44 AM
    Has anyone had success configuring Custom Connectors ?

    if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?

    • 35 views
    SeanMag likes this.

  3. cris_sermon asked a question.

    March 10, 2026 at 12:10 PM
    I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.

    I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.

     

    I've search the net even AI chatgpt but forwarded me to this site. Is there a way to download the SDK that should contain the said file libhasp_linux_x86_64.so?

    • 70 views

  5. SMulcahy94 asked a question.

    December 9, 2025 at 1:35 PM
    We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. can they exist on 2 separate servers?

    We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. They are now on two different servers but the workflow for application import fails. If anyone has any advice on this that would be great

    • 100 views

  7. dkanyuira@kcbgroup.com asked a question.

    December 2, 2025 at 2:12 PM
    How do i securely configure an on-prem OCP environment as 'connected' to enable Snow Atlas Container visibility?

    We recently upgraded to Snow Atlas one driver being the ability to enable containers visibility. Unfortunately, Snow Atlas does not support 'disconnected OCP' clusters for containers visibility. I would be glad to learn from anyone with an on-prem OCP environment that is connected to the internet securely and containers visibility is configured and working well. How do you securely configure a connected OCP environment to enable this visibility?

    • 108 views
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