
jannine asked a question.
Currently SNOW License Manager is not populating the categories such as Freeware, Commercial, Shareware and others compared to FlexNet Manager. Is this something that SNOW don't offer on it's platform?
Flexera Status:
Partially Degraded Service
jannine asked a question.
Currently SNOW License Manager is not populating the categories such as Freeware, Commercial, Shareware and others compared to FlexNet Manager. Is this something that SNOW don't offer on it's platform?

Snow Atlas Release Blog — Benjamin Van Dam (Flexera Software)
Pre-Release notification on SAM Core - Snow Atlas: Support for importing Excel files (xlsx)
Release information: You can now import asset data using Excel (.xlsx) files in addition to CSV when importing changes to your assets in SAM Core. This removes the need to convert spreadsheets before importing, letting you work with the file format you already use.
What problem are we solving? SAM Core previously only accepted CSV files for asset imports. Customers who maintained business processes built around Excel spreadsheets had to convert their files before every import - a manual step that added friction and increased the risk of errors. Excel import was supported in the previous version of the product, making this a regression for customers who migrated to Snow Atlas.
Summary Info
Before Scenario
Negative Consequences
After Scenario - Key Enhancements
Positive Business Outcomes

Nicole.Sch asked a question.
I could not find anything in any documentation regarding this topic, so I was wondering if there was any way we could share any saved reports with our customer?
Thanks for the help

Any update on this matter? We have a client that is using SLM for more than a decade, and is relying on the report share functionality. If this is not available in Atlas, this could be a deal breaker for them.
This feature has been requested since 2022, and SAM teams worldwide rely on reporting back to management, even in the form of custom reports that are being shared. Their worth is in the value they present to management. If you ask me, this is a vital functionality that deserves more attention from the dev team.
Competitors already have this functionality.

ClaudetteTLC asked a question.
if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?

Snow Atlas Release Blog — Hameed Iqbal (Flexera Software)
Official release of Snow Integration Manager 26.1.0
This release includes:
Release information
Product: Snow Integration Manager
Release Tier: Minor Release
Release Version: 26.1.0
Release Date: 31 March 2026
Release Availability: GA
Release Notes: Release Notes
Product Documentation: SIM Documentation, ITSM Documentation
Distribution method: Installer available for downloads here

Tobias Welsch asked a question.
Hi Tobias, thanks for reaching out: Please send an email to community@flexera.com with the subject "Account deletion request" and we will take care of the rest. If there's anything we could have done better to improve your experience, also let us know.

johnnynguyen asked a question.
We are required to monitor Think-Cell usage in the business and need to remove licences from users who are no longer using it. I had generated an "Applications per user" report to show last used usage information for the think-cell application.
Snow Atlas has detected some of our users as to have last used Think-Cell months ago, however we have received direct feedback that they have actually used it daily or in the previous week.
As Think-Cell is a plugin used by Powerpoint, I can understand its a bit complicated for the metering to be accurate.
I have also found some old community posts with this same/similar question:
Hoping to see if there is any further development into the metering of Think-Cell. Also, keen to see if anyone else has found any workaround to monitor Think-Cell usage.

ClaudetteTLC asked a question.
if you have had success, for what applications? - I have set up WDesk, Workiva & no new data is populating in SaaS Management - the advice is that this is a limitation for the Workiva application - so interested to hear of success with other applications?
I have an app that references the native windows file IsInet32.dll but I want to use the linux equivalent of this file libhasp_linux_x86_64.so so that I could deploy my app to linux distribution.
I've search the net even AI chatgpt but forwarded me to this site. Is there a way to download the SDK that should contain the said file libhasp_linux_x86_64.so?
We have recently migrated SLM to a new SQL server. This used to exist on the same server as SNOW Automation Platform. Now they are on different servers, SNOWAP cannot connect to SLM for the application import. They are now on two different servers but the workflow for application import fails. If anyone has any advice on this that would be great
We recently upgraded to Snow Atlas one driver being the ability to enable containers visibility. Unfortunately, Snow Atlas does not support 'disconnected OCP' clusters for containers visibility. I would be glad to learn from anyone with an on-prem OCP environment that is connected to the internet securely and containers visibility is configured and working well. How do you securely configure a connected OCP environment to enable this visibility?
Hi Jannine,
I agree that sometimes the "License Required" field seems incorrect, but we have seen many opportunities where an application can be paid OR free, depending on the use, the type of business, the features you use, etc ...
As a result, there will be situations where you will need to check and maybe edit this field in SLM, after all, there is a reason why Snow made this field editable 😉
This highlights the importance of a proper control of software installation by either policy or technical enforcement, to ensure that the IT department is aware of new software installed. Then the Software Asset Management team steps in and examine the real license requirement.
Application Category is something different, it indicates roughly what the purpose of the application is. The list comes from a doc about software standards, can't remember which.