Hi Everyone,

I am currently adding a new license entitlement in Snow License Manager and have encountered an issue.

When I search for Eptura products, Snow only returns 4 products. However, none of these product names match the product names shown on our supplier invoice.

Because of this, I am unable to determine which application should be linked to the license entitlement.

Could anyone please advise on the following:

1. How can I identify the correct Snow application when the invoice product name is different?
2. Is there a way to view product aliases or alternate names in Snow?
3. If the product is not available in Snow's recognition catalog, what is the recommended approach for adding the license?
4. Should a custom application be created in such cases?

Any guidance or best practices would be greatly appreciated.

Thank you