Clarification on "Incomplete Verified Data" Logic vs. Scanner Requirements

Kishan Pant asked a question.

January 14, 2026 at 7:10 AM

Hi Everyone,

I’m looking for some clarity on the logic uses to categorize machines under Oracle Verified Data versus Incomplete Verified Data.

Based on current documentation, a machine should move to "Verified" if the scanners executed correctly. However, I’m seeing some confusing behavior. As only have the Java and Hardware Scanners enabled because do not use Oracle Database or Middleware.

Java and Hardware scanners being executed successfully and the machine appearing under the "Oracle Verified Data" view, but it is also being flagged under "Incomplete Verified Data" with the following reasons:

"No data was processed by Snow Inventory Oracle Middleware Scanner"

"No data was processed by Snow Inventory Oracle Database Scanner"

My Questions:

Is it mandatory to run all four scanners (Java, Hardware, Database, and Middleware) to avoid the "Incomplete" status, even if those technologies don't exist on the target machine?

Has anyone else observed machines appearing in both views simultaneously?

Is this "Incomplete" flag the default behavior when a specific scanner type is omitted, or does it indicate a discrepancy?

Kind regards,

Kishan Pant

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Top Rated Answers

Chubrinoski Aleksandar (Flexera Software)
4 months ago
Hi Kishan Pant.

Thank you for using Flexera community and thank you for your questions.

Please find my answers accordingly:

Is it mandatory to run all four scanners (Java, Hardware, Database, and Middleware) to avoid the "Incomplete" status, even if those technologies don't exist on the target machine?
Yes, if you like to avoid Incomplete status on the target machine, you need to have all scanners deployed and successfully executed. Of course there is an expected use-case where some of the scanners won't provide output data, and that is expected. Regarding the completness on the target machine, before we conclude it's a complete output, it's important for the oracle scanner to be executed.

Has anyone else observed machines appearing in both views simultaneously?
Yes, and that's expected based on the product design.
The reasoning behind this design is for the user to be aware on which programs are "done" (shown on the "complete verified data" page), and which programs are "still to be done" (shown on the "incomplete verified data" page).

Is this "Incomplete" flag the default behavior when a specific scanner type is omitted, or does it indicate a discrepancy?
Yes, it's default behavior when a specific scanner type is omitted.

In case of additional questions regarding the Oracle-related funtionalities on SAM on Snow Atlas/Snow Licence Manager, feel free to reach out to me.

Kind regards,
Aleksandar Chubrinoski - Product Manager
aleksandar.chubrinoski@flexera.com
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All Answers

Chubrinoski Aleksandar (Flexera Software)
4 months ago
Hi Kishan Pant.

Thank you for using Flexera community and thank you for your questions.

Please find my answers accordingly:

Is it mandatory to run all four scanners (Java, Hardware, Database, and Middleware) to avoid the "Incomplete" status, even if those technologies don't exist on the target machine?
Yes, if you like to avoid Incomplete status on the target machine, you need to have all scanners deployed and successfully executed. Of course there is an expected use-case where some of the scanners won't provide output data, and that is expected. Regarding the completness on the target machine, before we conclude it's a complete output, it's important for the oracle scanner to be executed.

Has anyone else observed machines appearing in both views simultaneously?
Yes, and that's expected based on the product design.
The reasoning behind this design is for the user to be aware on which programs are "done" (shown on the "complete verified data" page), and which programs are "still to be done" (shown on the "incomplete verified data" page).

Is this "Incomplete" flag the default behavior when a specific scanner type is omitted, or does it indicate a discrepancy?
Yes, it's default behavior when a specific scanner type is omitted.

In case of additional questions regarding the Oracle-related funtionalities on SAM on Snow Atlas/Snow Licence Manager, feel free to reach out to me.

Kind regards,
Aleksandar Chubrinoski - Product Manager
aleksandar.chubrinoski@flexera.com
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Selected as Best
- Kishan Pant
  4 months ago
  Thanks @Chubrinoski Aleksandar (Flexera Software) for your response and clarification. 😊
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