ROZZ66 asked a question.
Anyone else have difficulty in locating matches for some Red Hat licences in SNOW catalogue against order records from Red Hat licence mmgt portal?
I use a Red Hat Licence portal that shows all our licence orders - finding it difficult to get matches in our SNOW catalogue - SKUS dont work - filling out SRS templates to add new apps is my last resort
Hi MBH,
well sadly I think thats exactly what you will have to do: Create a SKU-Request with DIS.
If the SKU is missing you have to add it.
We stopped using SKUs to identify applications in snow.
I would have ended up in creating one SKU request after the other.
At some point it felt more like creating the snow-SKU-catalog than benefiting from it.
Instead you can directly search for the application.
Regarding RHEL you might not even be able to find an application for the different subscription types.
Not sure, if there was some improvement in the meantime.
We started creating custom applications for the different RHEL subscription types in our environment and are moving licenses via crossedition rights to the applications with recognition snow is providing.
Regards,
Sascha