Bjorn S asked a question.
Inventoried computers per month-widget - weird increase in new computers
Looking at this widget every time I start Snow Licence Manager (almost daily) and march just doesn't look right... why is there such a high number of "new inventoried" vs "previously inventored"? The sum of all inventoried computers is consistent. Where should I look to get clues about what happened?
I read the KB-article about changing the autoconnect rule for organizations, that it could have effects on this widgets. But we don't use any autonnect rules and I havent changed anything regarding the organizations. I haven't updated SLM or INV or the Inventory Agents since january.
Not a huge problem since everything seems to be working otherwise but very puzzling.
Regards,
Björn
There are some weird cases when computers are detected as new for some obscure reason.
It is supposed to be when there is a significant change but I am not sure the list of parameters has been officially released. In the past (a few years ago) it has been shown that sometimes some client computers would be given a new identity when nothing had actually changed about them (especially when the identity is using the Name_Only mode)
In your SnowInventory database, there is a table called inv.AgentManifest and it has a column called IdentityUpdateCount. As far as I understand, the number in this column indicates how many times a given computer changed its "identity" and may (I would assume) have an impact on the data you see on your widget.
The widget data comes from the stored procedure called LineChartDataInventoriedComputersPerMonth but it is encrypted. My suspicion is that it draws from inv.AssignedId with a clever join on some other table.
So I would suggest you submit a support ticket. I am quite curious to see what they will say. Keep us posted.