Hello,

Well all user accounts that you see in SLM are taken from Snow agents. So if your Snow agent is not reporting correctly for more than 30 days (depends on your settings). User and client will be moved to quarantine. Regardless if they are active or not. So I would check client associated with the user account that is in quarantine and check if its reporting or not.

Hi,

That depends on your settings in SLM SMACC, your SLM version and if you do use Active Directory Discovery.

1. In SLM SMACC you can configure the time, when a user shall get status Quarantined. Check the 4 parameters User_Quarantine_* in SLM SMACC Basic settings
2. Only when you have activated AD User Discovery in your Snow Inventory Master server or Gateways you will get additional AD Login data next the user login data from Snow Agent (like Ondrej descibed above)
3. At least in SLM version 9.16 (but also in some former versions) you can add the columns Last Sign in Inventory Agent and Last Sign in Active Directory. The column Last sign in then shows the maximum of that both values, see screenshot