JoannaJankowska asked a question.
Recognition of MSDN product edition
Hello everyone,
I wonder about the possibility of recognising Microsoft products with MSDN. Looking through the documentation I noticed the following notation:
"This script was developed to enhance recognition of:
- Project and Visio, if Installed through the Office 365 distribution and MS Portal.
- MSDN recognition
- In-depth gathering of ProductReleaseIDs to enhance MS Office 2016/2019 & 365 recognition
- If the product has been deployed and installed with the Click-to-Run option."
This is a fragment of the script description for Microsoft products.
Does anyone use this script and the version with MSDN recognise correctly? I have been in contact with Support, but there they stated that there is no way to recognise this version.
Hi Joanna
I would suggest to reach out to the DIS recognition team (via Support team) who could assist you with the recognition issue and advise / supply any related script however, you mention that you have spoken to Support and therefore may have spoken to the recognition team already?
If you have done the above then it could be a case that the current rules cannot identify the individual application or perhaps a global rule could not be applied for some reason, if this is the case then possibly the only way to recognize the application would be to write a local rule.
The link here explains what can and cannot be added to the Global database.
Use this link here to assist you in writing your own local rule
If you have issues writing your own rule and need further assistance, then you would need to raise a support request with the support team who may be able to advise you further. I'll add the link for here for the Snow Portal should you need this.
Kind
Regards
Mark Stenning
Digital Customer Value Manager