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Laim McKenzie asked a question.

May 18, 2021 at 12:50 PM
SLM 9.12.1 and Custom Fields

Hey

 

Has anyone else had issues with Custom Fields not being filterable on the Search for Computers page in 9.12.1?

 

We updated from 9.8.1 to 9.12.1 and so far that seems to be the only issue that's appeared - we can pull the column over into the report, but as soon as we try to filter by it (text, digit or yes/no), we can enter the value in but the report never updates?

 

We're seeing this across every customer in this specific platform, so not just customer specific which makes me believe it's a version issue rather than a data issue?

  • 6 answers
  • 72 views

  • carolai

    Hi Laim,

     

    Unfortunately this is a known issue and it is still not solved in 9.13.0

    Also @Gert-Jan Kosterman​ mentioned this here.

     

    I created a ticket for that and gave it a high priority, because custom fields are important for customers, that's why we created that. They are not just for fun.

    This week I saw the draft release notes of 9.13.1 and this still didn'T contain a hint that this bug will be solved with that version. So I asked again to solve this with 9.13.1 and hope that perhaps will additionally be included.

     

    Perhaps you can also prioritize that.

     

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    Selected as Best

  • carolai

    Hi Laim,

     

    Unfortunately this is a known issue and it is still not solved in 9.13.0

    Also @Gert-Jan Kosterman​ mentioned this here.

     

    I created a ticket for that and gave it a high priority, because custom fields are important for customers, that's why we created that. They are not just for fun.

    This week I saw the draft release notes of 9.13.1 and this still didn'T contain a hint that this bug will be solved with that version. So I asked again to solve this with 9.13.1 and hope that perhaps will additionally be included.

     

    Perhaps you can also prioritize that.

     

    Expand Post
    Selected as Best

    • Gert-Jan Kosterman

      I created case 04473063 for this in March already but up-to-now no positive news on this ticket...

      • Laim McKenzie

        Thanks both, definitely going to raise it as a ticket as high priority. Our licensing team depend on these for a lot of the work they do and if they're not working as they should, it's going to cause a bunch of issues...

         

        @Carola Iberl​ do you have your ticket ref too? Just so I can refer to yours and Gert-Jan's in mine

        Expand Post

  • Gert-Jan Kosterman

    Today I received the following update from Snow on my case: The PRB is in development status. Unfortunately it will miss 9.13 and 9.13.1 releases as they are already planned (20 May and 02 June accordingly)

  • carolai

    I just had a meeting with Snow and that's unfortunately the information I also got.

    It can't be implemented to 9.13.1

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SLM 9.12.1 and Custom Fields