JD edwards installation

Nishant dhyani asked a question.

February 5, 2019 at 8:00 AM

Hi,

Is there any way i can get information about JD edwards applications installed in the environment.

SNOW is not capable to get JD edwards user or installation inventory ????

Has anyone managed jd edwards on snow , if yes then how ?

Regards,

Nishant dhyani

Portal User
8 years ago
Hi Nishant, Snow DIS team has a few rules for JD Edwards applications such as JD Edwards Server and JD Edwards Client. If these applications are not recognized in your environment, or if you have other JD Edwards applications that you want recognition for, you can submit a request to our DIS team. This KB article (KB0013606) will tell you how to do that.
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- Community Manager (Flexera Software)
  8 years ago
  Hi Nishant, additionally please have a look at my blog post about . If you have any open questions, please let us know! /marcel
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Nishant dhyani
8 years ago
Hi Martin and Marcel, First of all thank you for the quick reply. I understand what you are trying to say. I have already done that, created a SRS for adding jd edwards application to SRS but i am not getting any installation. So, my question is does snow recognize jd edwards insatllation ? Since they are application user metric based and metrics which are not available in snow. So, should i consider that they are not installed as i am not getting any installation or is it something to do with SNOW inventory capabilities. I apologize if i misunderstood you guys. Please clarify. Warm regards, Nishant Dhyani
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- Community Manager (Flexera Software)
  8 years ago
  We really would need additional data to properly answer the question. I would recommend opening a trouble ticket with your Snow Support Team. Snow Inventory is different than SLM, so application license metrics will not impact our ability to gather inventory data. Our support team would first check if the application is getting identified in Inventory and second if the SRS rules properly flowing into SLM. Hope this helps.
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  - Nishant dhyani
    8 years ago
    okay, i just did that. Let see what resolution do they propose. Thank you.
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JD edwards installation