
Sascha asked a question.
Pop-ups while saving a license change maintenance period -1 day
Hi at all,
just wondering, if anybody has the same issue (SLM 9.18).
Pop-ups while saving a license change the maintenance dates of the same license -1 day.
Not quite nice, because you might have changed a lot of maintenance periods before noticing this.
And you might not know which ones you changed.
Bad as well, if you have a lot of maintenance periods in one license where this is happening.
The whole thing is resulting in inconsistent data.
- We found out that this is appearing, when the License Assignment Tracking is turned on.
- It's not happening if the License Assignment Tracking is turned off.
- So we turned it off.
- While saving the license you get a pop-up regarding the tracking.
- This is how we found out that it is related to the tracking, well maybe not just the tracking...
- It's not happening if the License Assignment Tracking is turned off.
- Not shortly after turning the tracking off, this still happened with Upgrade licenses that have missing base licenses.
- Just turning off the License Assignment Tracking does not work.
- You don't get the pop-up for the tracking.
- But you get a pop-up for the missing base licenses.
- And maintenance period -1 day, again.
- If the upgrade license is covered by base licenses:
- No pop-up.
- No change of the maintenance period.
- Just turning off the License Assignment Tracking does not work.
Hi Sascha, thanks for this extensive testing and documentation. Have you reported this information to our support department to identify if this is a potential bug?
Hi Kristy, yes the issue was reported to the support department.