web metering data is not visible for more than 3 months

Portal User asked a question.

January 29, 2019 at 8:00 AM

Hi,

I am not able to see the software usage data for more than 3 months, the data before 3 months is not visible. As per the METERING_HISTORY_CLEANUP, METERING_HISTORY_MONTHS settings in SMACC console the web metering has been set as 3 months but as per the definition of these settings the metering data is not going to be deleted from SLM database but I am unable to view the data older than 3 months. Can you please help me in understanding this and let me know how can I see the data older than 3 months.

Best Regards

Venu

Portal User
8 years ago
Hi Venu, You write " as per the definition of these settings the metering data is not going to be deleted from SLM ". I believe that is incorrect. As far as I know, the METERING_HISTORY_MONTHS setting in SMACC will also affect web metering data. If it is currently set to three months you will discard any metering data in the system older than three months, no matter if it is software usage or web application usage.
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