Error during import in SLM

Portal User asked a question.

August 20, 2019 at 7:00 AM

Hello, currently we are facing issue during import inside SLM. The problem is that we are able to do this import via SMACC or Web Configurator. But web portal option fails. We tried rebooting application server and sql, but it didnt help. Did you met such error? "app: error BC30456: 'ExportClick' is not a member of 'ASP.usercontrols_wizardsteps_importwizardstep_ascx'. (System.Web.Compilation.BuildResult CompileWebFile(System.Web.VirtualPath), System.Web)]" Thanks Br Ondřej Dlabaja

Community Manager (Flexera Software)
7 years ago
Hi Ondřej, I found a couple of cases into our Support Portal mentioning that error. The best would be to open a ticket to our Support Team: https://snowprod.service-now.com/support/ so the engineers can help with troubleshooting and hopefully a solution. Cheers, Ester Memoli Customer Success Manager EMEA Snow Software srl - Milano - Italia Plenty of tips, tricks, how-to, best practices, solutions and ideas about Snow Software products, SAM and ITAM. Check this blog post: https://community.snowsoftware.com/community/ProductHub/blog/2019/07/04/snow-software-the-link-collection
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- Portal User
  7 years ago
  Hello Ester, we have ticket opened, but sadly no help yet CS0053332. So I tried community if someone didn't had same issue. So maybe if you re able to push this case bit forward. That would be very helpful. Thanks
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Portal User
7 years ago
Hello, for some reason we had to update our current version, because there was error log. Which suggested that we need to update to higher version. 00:46:02,239 ERROR APPLICATION Application error. [PAGE: /Pages/Wizard.aspx?step=Import&wizard=ComputerMetadataImport | EXCEPTION: C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files\root\43280504\e1687e61\App_Web_importwizardstep.ascx.2a0d7435.x1zb6jmi.0.vb(71): error BC32206: The project currently contains references to more than one version of SnowLicenseManagerWeb, a direct reference to version 9.2.7118.21744 and an indirect reference (through 'ASP.global_asax') to version 9.3.7117.32535. Change the direct reference to use version 9.3.7117.32535 (or higher) of SnowLicenseManagerWeb. (System.CodeDom.Compiler.CompilerResults Compile(), System.Web)]
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