SLM License Keys versioning

Siim asked a question.

March 8, 2018 at 8:00 AM

Hi.

If I have license key for SLM 8.0 and installer is for 8.2, will it work? So far I have been unable to activate SLM 8.2 with SLM 8.0 key. Also Update Service does not allow me to update SLM, saying license key is needed. When I enter License Key, it is accepted for a second (green checkmark next to key) and then update service says again that license key is needed.

Our Country Manager says that SLM 8.0 key should work with SLM 8.2 product..

Does anyone have definitive answer?

Thanks,

Siim

Community Manager (Flexera Software)
9 years ago
Hi, if you look at your license document, it says "Snow License Manager Version 8.0". I have this running with the current 8.2.06 version without any issues. From a licensing perspective, this is definitely possible! If you are still having issues, please contact support to reset your key activation, just like said. /marcel
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Siim
9 years ago
Hi. I can confirm, that version 8.0 license keys for SLM do NOT work with SLM 8.2 product version. I did verification by installing product versions 8.1 and 8.2 with 8.0 keys. Version 8.2 does not activate/update with 8.0 keys, version 8.1 installs/activates without problems.
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- Siim
  9 years ago
  I have to correct myself. Case might be more complicated. If TRIAL keys are given out for same company code that you have in your actual installation, there might be conflict if environments use different product versions (our production using 8.1 and trial 8.2). So there should be need explicidly specify companty code that you are doing trial for. If Moderator can, perhaps you update marked answer for problem. Thanks for all the feedback, SIim
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  - Community Manager (Flexera Software)
    9 years ago
    Hi SIim, thank you for your update! You can edit your previous post by clicking on the little gearwheel on the bottom left corner. /marcel
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Community Manager (Flexera Software)
9 years ago
Hello, please contact your local Snow support. I think this could be due to the fact that each SLM key is set to a specific hardware ID and needs to be reset if you are using another computer. Greetings, Roland
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SLM License Keys versioning