Loading
Latest version of snow agent is not showing in agent updates in snow inventory admin console

Hello team,

 

image 

As attached in the above image, In my snow inventory admin console i was not able to see the latest version of snow agent under agent upgrade, Can anyone help me to understand what can be done here. The snow inventory version which we were using is 6.5

 

Thanks,

Mathavan M


  • Tom Lineen (Flexera Software)

    Hi Mathavan,

     

    The drop-down list of agents is populated from the C:\ProgramData\SnowSoftware\Inventory\Resources\Agent\win32 folder.

    This folder is updated when you run SUS (Snow Update Service).

    I suggest you review how SUS is working and log a support case if necessary.

     

    Snow Inventory Server V6.5.0 is more than 2 years old. There have been 10 incremental releases since that version.

    We would strongly recommend that you establish a regular operational maintenance process to keep your Snow components updated.

     

    Regards

    Tom

     

     

     

     

    Expand Post
    Selected as Best
  • Tom Lineen (Flexera Software)

    Hi Mathavan,

     

    The drop-down list of agents is populated from the C:\ProgramData\SnowSoftware\Inventory\Resources\Agent\win32 folder.

    This folder is updated when you run SUS (Snow Update Service).

    I suggest you review how SUS is working and log a support case if necessary.

     

    Snow Inventory Server V6.5.0 is more than 2 years old. There have been 10 incremental releases since that version.

    We would strongly recommend that you establish a regular operational maintenance process to keep your Snow components updated.

     

    Regards

    Tom

     

     

     

     

    Expand Post
    Selected as Best

Related  Product Forums


                     → Flexera One



                      → Snow Atlas



                      → FlexNet Manager



                      → Snow License Manager



                       → App Broker


       Need help finding an answer?


        Ask a Question →


Loading
Latest version of snow agent is not showing in agent updates in snow inventory admin console