‎Nov 03, 2022
10:51 AM
last but not least: Are the settings under Reporting generally not shared between users and admins? Sorry, but I'm really confused about that... L.
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‎Nov 03, 2022
10:47 AM
Hi Steve, could it be that smart group results that were compiled prior to the creation of the new user are generally not shown? If I force the compilation of the Host Smart Groups with the new user the results start appearing... The user management is really hard to understand and the documentation is poor at this point. I really would appreciate it if you could help me to understand this. Just a remark as feature request: I'm missing the option to say that every smart group shall be visible to the user, including smart groups that will be created after the user was created. Actually I understand that I have to go through all existing users and check the box of a newly created smart group. This could be an effort if I have multiple users. For this I would like to have a checkbox to say "Grant Access to every Smart Group". If you have a link for me where the user management is explained, I would appreciate it if you could let me know about... Thx and brgds Lutz
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‎Nov 03, 2022
09:33 AM
Hi Steve, I hope you are okay... I have to pick up this issue again because I experienced the same with new users. Sorry for that. I'm still not able to create a new user or admin that sees everything existing in the console. What I have is the following: I have multiple reports, smart groups, etc. configured with admin A . Admin A is admin I created a new user B or admin B, granting access to " Completed Scans and Single Host Agents from all other Users". For user B I also ticked all rules as active! If I log in with user B or admin B I see all smart groups e.g., but everything is empty, the count is zero! Perhaps it's unclear: I'm working with a on-prem installation on version SVM R6. Perhaps I'm making something wrong, but especially for admin B everything should be visible... Shouldn't it? I would appreciate it if you please could help me so sort this out... I'm looking forward to your answer. Thx and brgds Lutz
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‎Sep 09, 2022
09:15 AM
Hi Steven, also the reporting issue I got sorted out. I de- and reselected the check box for the reports one time and then everything seems fine. But this led me to #3 :): I tried the following: Configured a user with the email address A and the recipient email address B configured (they are different) Configured a report where I entered the newly created user as the recipient. SVM shows me the email address A in the list > here would be my expectation the recipient email address B would be used I sent it the report and really received at email address A - and not B If this is works-as-designed could you please help me with what the recipient email address is good for? The system tells me "used for emails, notifications and alerts the Flexera Software Vulnerability Manager". In my understanding a report is such a email or notification... Isn't it? Thx again for you patience with me 🙂 Brgds Lutz
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‎Sep 09, 2022
08:42 AM
Hi Steven, please excuse my very late answer... I was blocked by so many projects in the last weeks and in addition, I was OOO some days, so it took some time to pick up this issue again. Many thx for your answer. I can't tell you why but I can confirm that now the new user sees everything clear and fine. I started from scratch newly and also an update of the backend was executed. Whatever the reason is, it's fixed 🙂 One thing is left open: The newly created user doesn't see the reports configured from another user. Is this works-as-designed, or how can I achieve that also the reports configured by other users can be seen? I would appreciate it if you please could take a look at #2 and lead me to the right point... Thx a lot again, esp. for your patience :)... brgds and have a great weekend. Lutz
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‎Jun 27, 2022
07:24 AM
He community, I spent some time now to find out how user management works in SVM - but I wasn't lucky :). Let me tell you what my experience was: My first intention was to add a simple email address to a report that the results are sent about also this email address. Correct me if I'm wrong but this isn't possible, only configured user can receive emails. I would appreciate it if it would be possible to define recipients or recipients lists für such reports Ok, let's create a new user. No problem, user was created in seconds But after a successful login with this new user I don't see anything of the entries and content a see with my other user Then I dived into the documentation to see and learn how user and roles are working. But I didn't get it working. Let me tell you what I want to achieve: I want to create a user in an existing partition and I want to let him see everything that is existing. All hosts, all results, all smart groups, and so on But independent from what I set in the user settings it's not working properly. I for sure activated "Allow User to see the Completed Scans and Single Host Agents from all other Users" but e.g. the new user doesn't see the hosts or the scan results I can activate the smart groups for the user, he sees them but the results are empty Sorry for asking such a stupid question but I don't find the right point to manage this. I understand that I can achieve segregation with these settings, and that's fine. But what if I don't want segregation, I want to let see two users all the stuff in my partition... I really would appreciate it if you could lead me to the right point on how to manage this - also if there is a chance to send reports out to several recipients without the need to create a new user for this... In my understanding, this should be possible... thx a lot for your help... brgds and have a great day. Lutz
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‎Jun 09, 2022
08:43 AM
Hi Raslam,
thx for your answer. I expected this answer because the fact itself was not new to me. I only wanted to be sure that I didn't miss anything. But can you tell me why? I can't believe that I'm the only one who is missing this MSI feature.
And 2nd question: What do I have to do to put this on the feature list?
L.
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‎Jun 09, 2022
07:41 AM
Hi community,
I'm pretty new to using SVM as well as I'm new to using this community board. I appreciate getting in contact with you to support me with my questions as well as I'm looking forward to helping others if I get more and more knowledge about SVM - hopefully :)...
My first question is a base question. I wonder if there is no MSI package available to install csia.exe on the related endpoints. It's not really handy to work with the exe file directly in combination e.g. with that there is no update capability of the exe itself as it's the exe of the service itself and not an installation exe file.
Yes, I know there are possibilities but I have to create my own workarounds for unattended installations via Intune, SCCM, etc. To be honest, shouldn't this be a baseline feature today? If I missed the place where I can get the MSI I really would appreciate it if somebody could lead me to the right point. If I didn't miss it I would like to ask why Flexera isn't supporting an MSI by default...
Thx a lot guys for your help and answers.
brgds Lutz
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Latest posts by it-admin-ujima
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802 | ‎Nov 03, 2022 10:51 AM | |
807 | ‎Nov 03, 2022 10:47 AM | |
816 | ‎Nov 03, 2022 09:33 AM | |
1124 | ‎Sep 09, 2022 09:15 AM | |
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Activity Feed
- Posted Re: Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Nov 03, 2022 10:51 AM
- Posted Re: Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Nov 03, 2022 10:47 AM
- Posted Re: Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Nov 03, 2022 09:33 AM
- Posted Re: Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Sep 09, 2022 09:15 AM
- Posted Re: Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Sep 09, 2022 08:42 AM
- Posted Flexera SVM on-prem - Tell me how user management works on Software Vulnerability Management Forum. ‎Jun 27, 2022 07:24 AM
- Posted Re: Flexera SVM csia.exe installation - is there a MSI available on Software Vulnerability Management Forum. ‎Jun 09, 2022 08:43 AM
- Posted Flexera SVM csia.exe installation - is there a MSI available on Software Vulnerability Management Forum. ‎Jun 09, 2022 07:41 AM